Environmental Information Regulations
What are they?
The Environmental Information Regulations (EIR) came into force in January 2005. They provide individuals and organisations with the right to request access to our recorded environmental information. The aim is to make us more open and accountable.
It covers all recorded information held at the time of the request, regardless of how old it is.
For more details please see our Access to Information Policy [PDF, 567Kb].
What information can I ask for?
You can request access to any environmental information held by the council.
What information is not covered?
General (non environmental information) and requests for personal information are not covered under the EIR. Please see our Freedom of Information Act page for details of how to request general information and our Subject Access Request page for details of how to request personal information.
How do I request information and will there be a charge?
The EIR allow you to make your request either verbally or in writing and they also allow us to make a reasonable charge. We prefer written requests as they allow us to understand exactly what information you require.
Please check our online Publication Scheme before making your EIR request as many popular requests are already included.
If you didn’t find what you need then you can complete your EIR online.
More details about making a request and any charges that could apply can be found in our Environmental Information Regulation Request Guidance Notes [PDF, 26Kb] and our Information Charging Policy [PDF, 424Kb].
Can I re-use the information?
Please see our Access to Information Policy [PDF, 567Kb] for more information about re-use.
If you require assistance to make your request:
If you need assistance in making your request in writing please call our Customer Contact Centre on 01724 297000.
What to do if you are not happy
We aim to comply with the Environmental Information Regulations by responding promptly and correctly. However, if you have an issue or would like to make a complaint, please see our Information Complaints page.
- Information Governance Framework [PDF, 650Kb]
- Environmental Information Regulation Request Guidance Notes [PDF, 26Kb]
- Access to Information Policy [PDF, 567Kb]
- Information Charging Policy [PDF, 424Kb]
- Information Complaints Policy [PDF, 440Kb]
Monday to Thursday: 8:30am to 4:30pm
Friday: 8:30am to 4pm