Information complaints
If you are unhappy with any aspect of how we are looking after your personal information or about the response you have received to a request for information you can ask for an Internal Review (complaint investigation).
Please see our Information Complaints Policy [PDF, 438Kb] for details of how we will carry out an Internal Review (complaint investigation).
Please contact one of our Information, Advice and Guidance Centres or call our Information Governance Team on 01724 296224 for assistance.
If you are still unhappy following the completion of our Internal Review (complaints process) you can appeal to the Information Commissioner. Details of this process are on the Information Commissioner’s website.
For further information, please contact us.