In this section:
Our road signs need to be kept in good condition and readable. They are a vital part of road safety and provide an important service to road and path users.
We perform regular cleaning and maintenance activities. In winter months this is needed more often, when signs are likely to get dirty faster.
Any signs that are knocked down, or otherwise damaged need to be reported to us.
You’ll need to provide:
You can report an issue to us online, using our dedicated form, or you can contact us by phone, on 01724 297000.
We send a qualified inspector to every defect that’s reported to us and prioritise repairs based on a risk assessment.
We try to repair or replace signs that are important for maintaining a high level of road safety and accident prevention within 5 working days.
If the defect does not fit within our guidelines we may not repair it, but we will continue to monitor it through routine inspections.