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Report a problem with street furniture or other objects

As well as the roads and paths, we maintain many of the objects you see on or near the roads in North Lincolnshire. This includes:

  • bollards
  • pedestrian guard rails
  • vehicle safety fences
  • benches
  • bus stops
  • street name plates.

We have a regular schedule of inspection and maintenance to keep them safe and in good working order.

If you notice any problems with these things, such as accidental damage or vandalism please tell us about it.

Before you start

You’ll need to provide:

  • An accurate location for the problem
  • A description of the problem
  • Your contact details, if you want updates

You can report an issue to us online, using our dedicated form, or you can contact us by phone, on 01724 297000.

What happens next

We send a qualified inspector to every defect that’s reported to us and prioritise repairs based on a risk assessment.

The inspection generally happens within 10 working days of us receiving a report.

The inspector will decide if the defect is an urgent safety risk or not. We carry out urgent repairs or make it safe within 24 hours.

If the defect does not fit within our guidelines we may not repair it, but we will continue to monitor it through routine inspections.