HomePeople, health and careAdult Social CareWhat do you need help with?

What do you need help with?

If you would prefer to speak to someone about low level health and wellbeing needs, you can visit one of our community wellbeing hubs.

Alternatively, please complete the online form and we will contact you. If your enquiry is urgent or in relation to safeguarding, please do not use this form but contact the adult support team on 01724 297000.

Staying safe and independent at home

Do you need equipment or home adaptations to help you live safely and independently? Visit the Staying independent page for information and link to the Occupational Therapy form.
Do you want to know more about the Care Call alarm and monitoring service for safety at home? Visit the Care Call page for information and a link to the form.
Do you need support or information to adapt your home for disability-related needs? Visit the Housing support and financial assistance page for information and links to various forms.

Mobility and travel

Do you have a disability or health condition affecting your mobility and need a parking badge? Visit the Blue Badge page for information and a link to the application form.
Do you have difficulty walking far and need closer access to facilities? Visit the Green Badge parking page for information and a link to the application form.
Are you eligible for free or discounted travel due to age or disability? Visit the Bus pass applications page for more information and a link to the application form.

Household support

Do you need help putting out your bins due to mobility or health difficulties? Visit the Assisted collections page for information and a link to the form.
Do you need to arrange collection of large household items that can’t go in normal waste bins? Visit the Bulky item collection page for information and a link to the from.

Council Tax and financial support

Do you need financial help with paying your Council Tax? Visit the Council Tax support page. for information and links to forms how to claim.
Are you the only adult in your household and eligible for a discount? Visit the Council Tax discounts and exemptions page for more information and how to apply and link to the relevant form.
Do you want to check other reductions or exemptions you may qualify for? Visit the Council Tax discounts and exemptions page to find out more.
Has anything changed that may affect your Council Tax bill or benefits? Visit the Tell us about a change in your circumstance page for the correct form to notify us of the change.
Do you want to know more about paying for care and support? Visit the Funding your own care page for more details.

Information and feedback

Do you want to see what personal information we hold about you? Visit the Requesting personal information page for information and a link to the subject access request form.
Do you want to raise a concern, complaint, or give feedback about our services? Visit the Standards, complaints, appeals and objections page for information and links to various forms.

Support for you or someone you care for

Do you need advice, guidance, or support for your general wellbeing or daily living needs? Visit the Find local care and support for adults page for information and link to the Adult Wellbeing Support form.
Do you think you or someone you know may need a formal care needs assessment? Visit the Support with your care needs page for information and a link to the Assessment form.
Do you think you or someone you know may need a formal carers assessment? Visit the Caring for someone page for information and link to the Carer’s Assessment form.
Do you need help understanding what you may need to contribute toward paying for adult social care services? Visit the Get help paying for care page for information and a link to the care cost calculator.

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