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Bus services and information

Bus services

You can plan a journey using the Traveline website.

You can also access bus times by text using the identification code for the relevant bus stop (all start with SCU) or by texting ‘traveline’ to 84268 for times of next departures from any stop sent to your mobile browser. Standard text message rates apply.

Changes to bus services

Please check with the bus operators or www.traveline.info before travelling

Real time bus information

Scunthorpe Bus Station, Scunthorpe General Hospital and Broadway in Ashby have been fitted with Real Time Information (RTI) signs.

Real Time Information works using satellite tracking of the bus location. It calculates the arrival times based on the current traffic conditions and journey times.

More real time bus information can be found at www.traveline.info

Using the www.traveline.info website, passengers can plan journeys from and to a postcode, postal address, town or village, named station or stop, or point of interest.

Passengers can also call Traveline on 0871 200 22 33 to plan a journey. Calls are charged at 12 pence per minute from landlines and mobiles for a call to this number; your phone company may add its own access charge but should let you know about this.

Bus service queries and complaints

If you have a comment, query or complaint regarding a bus service, bus stop or shelter then please contact the Public Transport Department on public.transport@northlincs.gov.uk or call 01724 297000.

We will try to resolve any issues you may have but you may be asked to contact the bus operator directly.

If you feel that your complaint is not being dealt with satisfactorily then you may also contact the non-profit organisation, Bus Users UK.

Feedback

We continually review our performance and feedback to ensure we are providing the best possible bus service and would like to hear about any comments, compliments or feedback you may have.

Please use the feedback form below to share your comments with us.