The number of complaints about the council received in 2022-23 is lower than the previous year, a new report has revealed.
It is the fifth year in a row complaints have fallen, according to the Customer Feedback Annual Report.
The council also received 100 recorded compliments from residents expressing their satisfaction with the services on offer in 2022-23.
This included everything from praise for social workers to compliments about local parks and the friendliness of household recycling centre staff.
Complaints included concern over the amount of mud on certain roads, which was resolved by increasing road cleaning in those areas.
Cllr Tim Mitchell, cabinet member for connectivity, said: “It is pleasing to note that the number of complaints received continues a downward trend in complaints for the fifth successive year.
“Although it is disappointing when we occasionally fall below the expected standard, it is encouraging to recognise that such issues are captured, reviewed and improvements are made, so that our offer can be refined as a direct result of the information residents have provided.”
