Information for tenants about tenancy agreements, tenancy deposit protection, repairs and advice if you are having problems with your landlord.
How we can help
Responsibility for living conditions is shared between landlords and tenants. Tenants rely on their landlords to supply them with good quality, safe accommodation. Our role is to provide advice and guidance on maintaining a healthy home environment. An example could be giving advice on how to reduce the risk of condensation or damp.
We liaise with landlords where property-related issues fall within their responsibility. We respond to complaints that living conditions are unsatisfactory and carry out inspections to assess if there are hazards at a property that need to be removed or reduced.
Safety Shaun videos
In association with localpad, we have created some useful safety videos for tenants. They cover a range of topics including accidents in the home, your tenancy/unfair terms, security and much more.
For information about the different types of tenancy and your rights and responsibilities please see tenancy types on Gov.UK