A tenancy does not just give you rights – it also brings responsibilities. It is important you abide by the rules and do not break your tenancy agreement, and to get advice as soon as possible should you have problems.
Responsibility for living conditions is shared between landlords and tenants. Tenants rely on their landlords to supply them with good quality, safe accommodation. Our role is to provide advice and guidance on maintaining a healthy home environment. An example could be giving advice on how to reduce the risk of condensation dampness.
Do you need support to help you maintain your tenancy?
We liaise with landlords where property-related issues fall within their responsibility. We respond to complaints that living conditions are unsatisfactory and carry out inspections to assess if there are hazards at a property that need to be removed or reduced.
Safety Shaun videos
In association with localpad, we have created some useful safety videos for tenants. They cover a range of topics including accidents in the home, your tenancy/unfair terms, security and much more. We hope you find them useful.