Information about where you can find us, our main council buildings and our information, advice and guidance centres.
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Find us
To follow any changes to this service, visit the Council Service Updates page.
Opening times during the Covid-19 pandemic
Please email or phone the location you wish to visit before making a special journey. Opening times may have changed or appointments may need to be made.
Please note that not all of these buildings are open to deliver services directly to the public. We use our information, advice and guidance centres to deliver services to our community.
Church Square House, Scunthorpe
Church Square House
30-40 High Street
Scunthorpe
North Lincolnshire
DN15 6NL
Opening hours:
Monday to Thursday 8.30am to 5pm
Friday 8.30am to 4.30pm
- Directions to Church Square House from Google maps
- There is some on-street parking nearby, but waiting restrictions are in place
- There is a short stay pay and display car park directly behind Church Square House, on Home Street
- There is a Changing Places toilet available at Church Square House.
Hewson House, Brigg
Hewson House
Station Road
Brigg
North Lincolnshire
DN20 8XB
Opening hours:
Monday to Thursday 8.30am to 5pm
Friday 8.30am to 4.30pm
- Directions to Hewson House from Google maps
- Limited on-street parking is available on Station Road
- Alternative parking is available in the Old Courts Road or The Angel car parks if required
- All council services together in one place, from benefits to bus passes, from housing to childcare and from planning to skip hire. You will have easy access to all that the council provides.
- The opportunity to engage with us, talk to your council and take part in decision making by commenting on new proposals and initiatives.
- A gateway to other non-council services, such as health advice and the Pension Service. A number of organisations hold regular surgeries.
- Services will vary from site to site, so please check in advance that we are able to help you by emailing or telephoning prior to your visit.
Come along and speak to friendly, trained staff who will be able to help you with any enquiry or problem by:
- Giving you information and advice
- Listening to the issues that affect you
- Finding the right form to apply for a service or benefit and explaining what digital support is available
- Putting you in touch with your councillor or local Member of Parliament
- Enrolling you on an adult education course
- Introducing you to a relevant partner organisation that will be able to help, depending on your individual needs
Benefit enquiries
If you call into one of our offices in person with an enquiry about benefits, you will receive our triage service. This means that you will be given information about who to contact, where to find online forms and where there may be digital support available to assist you with an online form, such as your local library.
Our Ashby and district office is located in Ashby Community Hub. Other services in the building include Adult Education and Community Learning and the Library Service.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- A full range of library services, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
Depending on your enquiry, we may arrange an appointment to see you.
Surgeries:
- ONGO Financial Inclusion Team: financial and benefit advice for ONGO tenants
- Wednesdays 9am to 12 noon, drop in
Access:
If you cannot get to our office we can visit you at home with our Home Link Service.
AshbyCommunity Hub provides disabled access.
customerservice@northlincs.gov.uk
Ashby Community Hub
Ashby High Street
Scunthorpe
North Lincolnshire
DN16 2RY
Monday: 9am to 5pm
Tuesday: 9am to 4pm
Wednesday: 9am to 2pm
Thursday: 9am to 4pm
Friday: 9am to 4pm
Saturday: 9.30am to 12 noon
Closed on bank holidays
Our Barton office is now located in Baysgarth Community Hub.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- A full range of library services, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
Depending on your enquiry, we may arrange an appointment to see you.
Access:
If you cannot get to our office, we can visit you at home with our Home Link Service.
Our Barton office provides disabled access.
customerservice@northlincs.gov.uk
Brigg Road
Barton-upon-Humber
DN18 5DT
Our Brigg and district office is located in the Brigg Community Hub, at The Angel, in the central market place. It shares the building with the Heritage Centre.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- A full range of library services, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
Depending on your enquiry, we may arrange an appointment to see you.
Surgeries:
- ONGO Financial Inclusion Team: financial and benefit advice for ONGO tenants
- Tuesdays, 9am to 12 noon, drop in
- Travel passes
- Tuesdays and Thursdays, 10am to 12 noon and 2pm to 4pm by appointment with the office only
Access:
If you cannot get to our office, we can visit you at home with our Home Link Service.
Our Brigg and district office provides disabled access.
customerservice@northlincs.gov.uk
The Angel
Market Place
Brigg
DN20 8LD
Monday to Friday: 9am to 4.30pm
Saturday: 10am to 12 noon (Farmers’ Market days only)
Closed on bank holidays
Our Crowle and North Axholme office is located in Crowle Library.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- A full range of library services, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
Depending on your enquiry, we may arrange an appointment to see you.
Meeting room facilities can also be booked by calling us on 01724 860161.
Access:
If you cannot get to our office, we can visit you at home with our Home Link Service.
Our Crowle & North Axholme office provides disabled access.
customerservice@northlincs.gov.uk
Crowle Community Hub
52-54 High Street
Crowle
North Lincolnshire
DN17 4LB
Monday: 10am to 1pm and 2pm to 7pm
Wednesday and Friday: 9am to 1pm and 2pm to 5pm
(Tuesday and Thursday closed all day)
Saturday: 10am to 1pm
Closed on bank holidays
Our Epworth and South Axholme office is located in Epworth Library.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- A full range of library services, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
Depending on your enquiry, we may arrange an appointment to see you.
Access:
If you cannot get to our office, we can visit you at home.
Our Epworth and South Axholme office provides disabled access.
customerservice@northlincs.gov.uk
Epworth Library
Chapel Street
Epworth
North Lincolnshire
DN9 1HQ
Monday: 1pm to 5pm
Tuesday: 4pm to 7pm
Wednesday: 9am to 2pm
Thursday: closed
Friday: 2pm to 7pm
Saturday: 9.30am to 12.30pm
Closed on bank holidays
Scunthorpe Central offers a range of services under one roof.
- Advice, information and access to all council services
- Library services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- A range of specialist surgeries at certain times throughout the week
Depending on your enquiry, we may arrange an appointment to see you.
Access:
If you cannot get to Scunthorpe Central, we can visit you at home with our Home Link Service.
Scunthorpe Central provides disabled access.
customerservice@northlincs.gov.uk
01724 296820
Scunthorpe Central
Carlton Street
Scunthorpe
DN15 6TX
Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 7pm
Thursday: 9am to 5pm
Friday: 9am to 5pm
Saturday: 9am to 4pm
Closed on bank holidays
Our Winterton and district office is located in Winterton Library.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- A full range of library services, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
- An on site gym and skate park
- A Changing Places toilet
Depending on your enquiry, we may arrange an appointment to see you.
Surgeries:
- ONGO Financial Inclusion Team: financial and benefit advice for ONGO tenants
- Wednesdays, 1pm to 5pm, by appointment only 01724 296875
Access:
If you cannot get to our office, we can visit you at home with our Home Link Service.
Our Winterton and district office provides disabled access.
customerservice@northlincs.gov.uk
01724 296875
Winterton Library
54 West Street
Winterton
Scunthorpe
DN15 9QF
Monday: 9am to 4pm
Tuesday: closed
Wednesday: 9am to 4pm
Thursday: 9am to 4pm
Friday: 9am to 4pm
Saturday: 9am to noon
Sunday: closed
Closed on bank holidays