Information about where you can find us, our main council buildings and our information, advice and guidance community hubs.
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Find us
Please note that not all of these buildings are open to deliver services directly to the public. We use our information, advice and guidance community hubs to deliver services to our community.
Church Square House, Scunthorpe
Church Square House
30-40 High Street
Scunthorpe
North Lincolnshire
DN15 6NL
Opening hours:
Monday to Thursday 8.30am to 5pm
Friday 8.30am to 4.30pm
- Directions to Church Square House from Google maps
- There is some on-street parking nearby, but waiting restrictions are in place
- There is a short stay pay and display car park directly behind Church Square House, on Home Street
- There is a Changing Places toilet available at Church Square House.
- All council services together in one place, from benefits to bus passes, from housing to childcare and from planning to skip hire. You will have easy access to all that the council provides.
- The opportunity to engage with us, talk to your council and take part in decision making by commenting on new proposals and initiatives.
- A gateway to other non-council services, such as health advice and the Pension Service. A number of organisations hold regular surgeries.
- Services will vary from site to site, so please check in advance that we are able to help you by emailing or telephoning prior to your visit.
Come along and speak to friendly, trained staff who will be able to help you with any enquiry or problem by:
- Giving you information and advice
- Listening to the issues that affect you
- Finding the right form to apply for a service or benefit and explaining what digital support is available
- Putting you in touch with your councillor or local Member of Parliament
- Enrolling you on an adult education course
- Introducing you to a relevant partner organisation that will be able to help, depending on your individual needs
Benefit enquiries
If you call into one of our offices in person with an enquiry about benefits, you will receive our triage service. This means that you will be given information about who to contact, where to find online forms and where there may be digital support available to assist you with an online form, such as your local library.
Our Ashby and district office is located in Ashby Community Hub. Other services in the building include Adult Education and Community Learning and the Library.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- Our full library offer, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
Depending on your enquiry, we may arrange an appointment to see you.
Access:
If you cannot get to our office we can visit you at home with our Home Link Service.
Ashby Community Hub provides disabled access.
customerservice@northlincs.gov.uk
Find us:
Address, telephone number and opening times can be found on the libraries page.
Our Barton office is now located in Baysgarth Community Hub.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- Our full library offer, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
Depending on your enquiry, we may arrange an appointment to see you.
Access:
If you cannot get to our office, we can visit you at home with our Home Link Service.
Baysgarth hub provides disabled access.
customerservice@northlincs.gov.uk
Brigg Road
Barton-upon-Humber
DN18 5DT
Opening times:
Monday and Thursday 9am to 6pm
Tuesday, Wednesday and Friday 9am to 5pm
Saturday 9am to 12 noon
Our Brigg and district office is located in the Brigg Community Hub, at The Angel, in the central market place. It shares the building with the Heritage Centre.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- our full library offer, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
Depending on your enquiry, we may arrange an appointment to see you.
Access:
If you cannot get to our office, we can visit you at home with our Home Link Service.
The Angel provides disabled access.
customerservice@northlincs.gov.uk
Find us:
Address, telephone number and opening times can be found on the libraries page.
Our Crowle and North Axholme office is located in the market hall.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- Our full library offer, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
- Post Officer services are available Monday and Wednesday 9:30am to 11:30am
Depending on your enquiry, we may arrange an appointment to see you.
Meeting room facilities can also be booked by calling us on 01724 860161.
Access:
If you cannot get to our office, we can visit you at home with our Home Link Service.
The market hall provides disabled access.
customerservice@northlincs.gov.uk
Find us:
Address, telephone number and opening times can be found on the libraries page.
Our Epworth and South Axholme office is located in Epworth Library.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- Our full library offer, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
Depending on your enquiry, we may arrange an appointment to see you.
Access:
If you cannot get to our office, we can visit you at home.
Our Epworth and South Axholme office provides disabled access.
customerservice@northlincs.gov.uk
Find us:
Address, telephone number and opening times can be found on the libraries page.
Scunthorpe Central offers a range of services under one roof.
- Advice, information and access to all council services
- Our full Library offer
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- A range of specialist surgeries at certain times throughout the week
- North Lincolnshire Registrar services
Depending on your enquiry, we may arrange an appointment to see you.
Access:
If you cannot get to Scunthorpe Central, we can visit you at home with our Home Link Service.
Scunthorpe Central provides disabled access.
customerservice@northlincs.gov.uk
Find us:
Address, telephone number and opening times can be found on the libraries page.
Our Winterton and district office is located in Winterton Library and Gym.
- Advice, information and access to all council services
- Help with completing online forms
- A customer drop off point where you can receive information to support access to service applications
- Information about a range of partner organisations
- Our full library offer, including access to People’s Network computers
- A range of specialist surgeries at certain times throughout the week
- An on site gym and skate park
- A Changing Places toilet
Depending on your enquiry, we may arrange an appointment to see you.
Access:
If you cannot get to our office, we can visit you at home with our Home Link Service.
Our Winterton and district office provides disabled access.
customerservice@northlincs.gov.uk
Find us:
Address, telephone number and opening times can be found on the libraries page.