Existing customers

How to pay

For information on how to make a payment, please see Payments and Sundry Debtors  page.

If you wish to pay by Direct Debit, please print and complete the Direct Debit mandate and return the paper copy to us at Waste Management, North Lincolnshire Council Depot, Cottage Beck Road, Scunthorpe, DN16 1TS.

Please note, we cannot accept a copy of the form via email.


To change containers, please complete the form below.

Report a missed bin

Please put your commercial wheeled bins out by 6am at the edge of your commercial premises on collection day.

To report a missed commercial collection, please complete our online form.

Moving premises

If you are moving premises within North Lincolnshire please contact our Commercial Waste Team.


To terminate your contract please complete the following form – we require four weeks’ notice in writing for any termination.

Explore our eco-friendly hints and tips page for ways to reduce business waste.

If you need further advice, send us an email or pick up the phone and speak to one of our commercial waste advisors who will be happy to help.



01724 297848