Debt Management Framework

The debt management framework is for anyone involved in collecting council income where a debt is raised.

Collecting council income

To be a sustainable council we must collect all income that is due.

The Debt Management Framework [PDF, 548Kb] sets out the process and officer responsibilities. It covers:

  • General principles
  • Principles of enforcement
  • Approach specific to sundry debts
  • Approach specific to council tax and business rates
  • Approach specific to recovery of benefit overpayments
  • Approach specific to recovery of debts for Adult Social Care
  • Debts owed by council Members and employees
  • Enforcement agents & enforcement agent management
  • Write offs


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