Training for staff delivering services to adults

Access our training courses

Our training courses and programmes give staff the opportunity to improve their level of skill and continue with their professional development.

The Training and Development Plan lists the training courses, e-learning, programmes and social work development available. Throughout the plan each course is directly linked to the Care Act and statutory and mandatory training.

North Lincolnshire Council staff should complete a Training Request Form via HRinfo.

External companies please contact us for a copy of the latest plan. Please note we are working on a new system to advertise the courses and it will be available on this page very soon.

If you need more information about our courses, or to request a copy of the training plan or a booking form, please contact us on  01724 297000 or email learning.solutions@northlincs.gov.uk.


Performance development coaching is a one-to-one conversation between the coach and coachee.

The conversation is driven by the coachee. The coach is there to listen, support and challenge.

Coaching is available for anyone working for North Lincolnshire Council to access as a way of maximising their own performance. Using non directive questions supports the coachee to find their own solutions.

There are too many potential subjects and benefits to performance coaching. However some examples are listed below:

  • Understand personal performance and development
  • Meeting the challenges of organisational change
  • Building personal impact and confidence
  • Explore strengths and weaknesses
  • Increase resilience
  • Challenging self-limiting beliefs
  • Meet organisational needs

There does not need to be a problem with your performance, or a workplace issue to benefit from performance development coaching.

For further information on performance coaching please contact the Workforce Development Team on learning.solutions@northlincs.gov.uk or call 01724 297000.

Alternatively contact individual performance coaches directly from the contact details within the Performance Development Coaching booklet [PDF, 854Kb].

The resource library is available for staff to access the books that are relevant to their learning and to support their role with the council.

To order a book from the library please contact Karen Robson on 01724 297000 or Kiara Bilby on 01724 297000.

Today’s workforce needs up to date skills and knowledge so you can keep up with the demands of an ever-changing Local Government environment.

Learning Lincs contains more than 100 courses including a dedicated area specifically for Adult Social Care. It also has dedicated areas for Personal Development, Health and Wellbeing and Business and IT Skills.

Our e-learning modules have engaging content that work across multiple devices. The modules offer access to learning wherever and whenever you want, including access from your mobile device or tablet.

Reasons to use online learning:

  • 90 per cent less energy consumption
  • 60 per cent faster learning curve
  • 50 per cent productivity boost

Learning Lincs is available to anyone offering a Service to Adults including:

  • North Lincolnshire Council employees
  • Carers
  • Volunteers
  • Personal Assistants
  • External providers

If you require log in details or wish to utilise Learning Lincs to develop an online learning package please contact the team on learning.solutions@northlincs.gov.uk or 01724 297000.

Child Social Work Matters, Yorkshire and Humber

Under Child Social Work Matters all of the 15 local authorities in Yorkshire and Humber are working together as one big children’s social work team.

By sharing knowledge and experience in this collaborative way we can drive our standards of care higher and ensure children in Yorkshire and Humber feel safe.

The website contains information and resources on themes prevalent in children’s social work. It also contains training, webinars, CPD log, local authority hubs and chat rooms to connect to other social workers within the region.

For more information visit the Social Work Matters website.