How can I pay business rates
For all payments
Please quote your Payment Reference Number so that your payments are credited to the correct account.
Payment should be received on or before the instalment dates shown on the bill.
Notices will be issued if payments are not received by the due dates.
Failure to pay your bill will result in the instalment payment option being withdrawn and recovery action being taken.
If you have lost your bill, please contact us to request a copy.
For general enquiries please contact us directly.
Making a payment
To make a payment, or to view your business rate (NNDR) balance please use our online payments portal:
For alternate methods please choose one of the following payment methods:
Direct Debit – the easy way to pay.
To pay by direct debit please print out, and complete this Direct Debit instruction:
Business Rates Direct Debit Form [PDF, 64Kb] You can either return it to the address on the form or email it to firstname.lastname@example.org
Alternatively, call 0300 3030164, option 4, to arrange the direct debit over the phone. This is our preferred method of payment. It is easier and cheaper for us to administer.
Call 0300 3030164 (option 1) to pay. This line is available to make payments 24 hours a day.
You can pay over the telephone using a debit or credit card. You will need your Payment Reference Number and card details to hand.
The council’s bank is Barclays plc. Sort code 20-76-30, account number 83416593.
You MUST quote your non-domestic business rate account number. Please note, if paying this by standing order, you must ensure your payment reaches us by the first of every month. Failure to do so will result in a reminder being issued.
You can pay by cash or debit card at any Post Office or by cash at any PayPoint outlet at no additional cost using the barcode on your bill.
When making a cash or debit card payment at a Post Office or shop that accepts PayPoint payments:
- hand over your demand notice, or card, with your payment
- your payment will be processed
- your demand notice, or card, will be returned to you
- you will also receive a printed receipt to confirm your payment
Make sure you get a receipt for every payment.
To find your nearest PayPoint store, click the PayPoint Locator
Monday to Friday: 9am to 4.30pm