In general, we can only deal with noise coming from a premise: for example a house, garden, land or commercial building.
We can deal with noise from stationary vehicles, machinery and equipment on the highway. For example, a car alarm or noisy generator.
In areas of mixed residential, commercial and industrial premises, some noise should be expected.
There are a number of different regimes and laws which aim to control commercial and industrial noise. For example, a premises licence, planning permission or an Environmental Permit.
Noise from pubs, clubs and live music events
In addition to controls provided under noise nuisance laws, noise from pubs, clubs and live music events may also be controlled by a Premises Licence or Temporary Event Notice. These are issued by the council’s Licensing team.
Noise from construction and demolition sites
Construction and demolition is a necessary activity that routinely takes place to improve and develop our area. It is inevitable that some noise and disturbance will occur where residents live in close proximity to development sites.
Builders can help minimise noise by organising their noisy activities to take place during reasonable hours of the day. Site working hours will vary across different sites and depending upon the nature of the work, however we would not expect sites to work on Sundays and bank holidays, or before 7am. Some work during night time hours and weekends is unavoidable, particularly on the transport network.
The Control of Pollution Act 1974 Section 60 enables the council to serve a notice to control noise from building sites. Noise from very large building sites may also be controlled by a planning condition.
Noise from bird scarers
Bird scarers are routinely used to protect crops. If noise from bird scarers disturbs you before sunrise or after sunset, or fires more than four times in an hour, you should speak to the farmer to let him know how it affects you.
The National Farmers Union has prepared a code of practice on the use of audible bird scarers.
Report commercial noise nuisance
To report commercial noise, you need to provide us with the following information:
- Your name, address and contact information
- The premises or land where the noise is coming from
- The name of the person responsible for the premises or land
- How often the noise is happening and at what times of day