Support for people self-isolating

Support if you are self-isolating

The council is working with communities, voluntary groups and volunteers across the area to enable essential support for people who are self-isolating or who live alone and do not have family, friends or neighbours for assistance.

It may take time for any support offered through this service to arrive. Wherever possible you should continue to rely on friends, family and wider support to help you meet your needs.

Contact details


If you are unable to contact us by email or the support need is urgent, call the council’s contact centre 01724 297000

Monday to Thursday – 8.30am to 5pm
Friday – 8.30am to 4.30pm
Saturday – 9am to 12pm

Financial support available for people self-isolating

People on low-incomes who have been told to self-isolate by NHS Test & Trace, or if you’re the parent or guardian of a child who has been told to self-isolate, you  can now apply to North Lincolnshire Council for £500.

If you’re eligible for either the Test and Trace Support Payment or a discretionary payment, you’ll receive the £500 payment in addition to any benefits and Statutory Sick Pay that you receive currently. For further information, go to the Test and Trace support payment page.