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Housing Related Support Team
Housing Related Support Team
Our team and what we do
The strategic purpose of Housing, Rehabilitation and Recovery is to support rehabilitative and recovery approaches and focus on the overall wellbeing of a person that enables a person to build a life they choose, living in a place they call home, with friends and family that they care about and care about them, contributing socially and economically to their local community.
Who we support
We support adults over the age of 18 to secure accommodation if they are homeless or threatened with homelessness.
We support adults in accommodation to sustain their tenancy develop their independence skills and become an active part of their community.
A day in the life…
We work closely with
- Environmental Health
- Public Health
- North Lincolnshire Council Access Team
- North Lincolnshire Council Housing Advice Team
- The Blue Door
- We Are With You
- Probation
We also work with
- MIND
- RDaSH
- Mental Health SWT
- The Forge Project
- Citizens Advice Bureau
- Community Hubs
Mental Health and Housing and Housing Advice Workers
Day in the life….videos
Explore the range of ‘Day in the Life’ videos to get an inside look at what a typical day is like for staff working in different teams within Adult Services at North Lincolnshire Council.
Roles within the team
Delivery of a professional Housing Related Support Service provides support and guidance to ensure that all clients receive timely interventions and assessments to support them into permanent and settled affordable accommodation or to maintain their current accommodation.
The team ensure they provide the necessary advice and assistance appropriate to each person using a person centred and strength-based approach.
The team can support people to gain permanent accommodation following a period of homelessness or sofa surfing, support to move to more suitable accommodation or ensure that their current tenancy is sustainable.
They work with people to ensure they are receiving the correct income that all bills are in payment and can signpost and support to specialist services for debt support. They can work with individuals to develop their independence skills, engage in their community, and access community support services.
Other specialist roles
Plan, provide and evaluate a range of person-centred interventions to individuals and their support network enabling individuals needs to be met and aspirations achieved. Offer early intervention and ongoing support to prevent individuals with multiple and complex needs from returning to rough sleeping following discharge from hospital. Liaise with relevant statutory, voluntary organisations and private landlords and support individuals with ongoing mental health and complex needs to access and maintain suitable housing. Deliver a tenacious approach to build trust and rapport and maximise positive outcomes for some of the most persistent, hard-to-engage individuals with mental health needs and rough sleepers in North Lincolnshire to move away from (and avoid a return to) street homelessness.
A typical day of a job role within your team
- Phone calls, visits, community support, travelling
- Paperwork, IT use
- Urgent cases, crisis intervention, prevention work
- MDT, multi-disciplinary case planning
- Providing specialist knowledge to other professionals
- Liaising with the public, business owners, landlords
What qualities does your team look for in someone wanting to pursue a career in this area?
- Resilient and tenacious
- Flexible
- Positive role model
What advice would you give someone just getting started?
- Don’t be afraid to make mistakes
- Be open-minded and non-judgemental
- Always maintain a good work life balance
The team can support with
- Work experience – colleges
- Placements – universities
- T Levels – longer term work placements
- Apprenticeships
- Career days, talks in schools, colleges, universities