Housing Advice Team

Our team and what we do

The strategic purpose of Housing, Rehabilitation and Recovery is to support rehabilitative and recovery approaches and focus on the overall wellbeing of a person that enables a person to build a life they choose, living in a place they call home, with friends and family that they care about and care about them, contributing socially and economically to their local community.

Who we support

• Prevent most people who are threatened with homelessness from becoming homeless at all
• Support people who are defined as homeless and assist them in securing a new place to live as soon as possible

We work with

• Environmental Health
• Public Health
• North Lincolnshire Council Access Team
• The Blue Door
• We Are With You
• Probation

We also work with

• MIND
• RDaSH
• Mental Health SWT
• The Forge Project
• Citizens Advice Bureau
• Community Hubs

Roles within Housing Advice Team

• Housing Advice Team
  Delivery of a professional Housing Options and Homeless service providing advice, support and guidance to ensure that all clients receive timely interventions and assessments to support them into permanent and settled affordable accommodation. Ensuring the council fulfils its statutory homelessness duties. Helping develop, implement, and monitor the delivery of early interventions and preventative strategies for homelessness. Providing the necessary advice and assistance appropriate to each person using a person centred and strength-based approach
• Temporary Accommodation/ Housing Management
  These are specialist roles that are at the forefront of the prevention of homelessness, and at the cutting edge of homeless/ housing support services following the introduction of the Homelessness Act 2017. The post holders are required to work towards delivery of a high standard of client service that is responsive to client needs, meets the service areas standards and proactively keeps clients and stakeholders informed of cases placed within temporary accommodation. The role will be responsible for the delivering of an intensive Housing Management service according to service standards and in a person-centred way to our clients placed within temporary accommodation, ensuring that the environment is maintained, and outcomes achieved in relation to move-on into more permanent accommodation
• Street Outreach
  Work proactively to secure and maintain individuals in safe accommodation, living independently in their own quality homes using a person-centred, strengths-based approach. Maintain rough sleeper’s health, wellbeing and safety as far as is reasonably possible through meaningful engagement to access appropriate services and thereby improve their life chances and enable them to access appropriate accommodation
• Other specialist roles
  Plan, provide and evaluate a range of person-centred interventions to individuals and their support network enabling individuals needs to be met and aspirations achieved. Offer early intervention and ongoing support to prevent individuals with multiple and complex needs from returning to rough sleeping following discharge from hospital. Liaise with relevant statutory, voluntary organisations and private landlords and support individuals with ongoing mental health and complex needs to access and maintain suitable housing. Deliver a tenacious approach to build trust and rapport and maximise positive outcomes for some of the most persistent, hard-to-engage individuals with mental health needs and rough sleepers in North Lincolnshire to move away from (and avoid a return to) street homelessness

Day in the life….videos

Explore the range of ‘Day in the Life’ videos to get an inside look at what a typical day is like for staff working in different teams within Adult Services at North Lincolnshire Council.