Top marks for Adult Education and Community Learning Service

Community Advice and Support
09:11, Wednesday, 20th September 2023

An official government accreditation has confirmed that local learners are getting a grade A service from North Lincolnshire Adult Education and Community Learning.

The matrix Standard accreditation is the international quality standard for organisations that deliver information, advice and/or guidance, either as their sole purpose or as part of their service offering.

North Lincolnshire Adult Education and Community Learning helps hundreds of people a year learn new skills, gain confidence, progress to further learning, achieve qualifications, find employment and improve career prospects – achieving better outcomes for the people and place of North Lincolnshire.

Feedback from learners, highlighted in the assessment report, has been overwhelmingly positive with 98% of learners saying they gained confidence and improved their knowledge and skills.

The matrix Review Assessment once again noted the genuine commitment from staff to provide a quality learner-centred service to people in friendly and welcoming environments.

Within the report, the Assessor commented that continuous improvement is at the centre of the approach and that staff feel confident in trying new approaches that benefit learners.

Roger Chapman, Head of the matrix Service for The Growth Company, said: “This is a fantastic achievement for Adult Education and Community Learning at North Lincolnshire Council and I would like to congratulate the team on their success.

“We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources available.

“The matrix Standard is designed to benchmark organisations against best practice in these areas. With their accreditation success, North Lincolnshire Council is working to provide the best possible support to local people.”

If anyone would like to learn a new skill, qualification or improve their job prospects then please get in touch on 01724 297146 or visit North Lincolnshire Adult Education & Community Learning website.

For more information about the matrix Standard please visit www.matrixStandard.com