North Lincolnshire Council has written to Transport Focus opposing the closure of the ticket office and a reduction of staff at Scunthorpe train station. Concerns include the impact on the elderly and vulnerable and a potential increase in anti-social behaviour.
Cllr Rob Waltham, leader of North Lincolnshire Council, said: “The council has written objecting to TransPennine Express’ plans to close the ticket office at Scunthorpe train station and the planned reduction in staffing. This follows local MP Holly Mumby-Croft leading a debate in the Commons on the issue.
“This will have a real impact on many travellers – especially the elderly and vulnerable who often need help and may find it difficult to use the internet or self-service machines to book a ticket.
“The staff are also on hand to help all passengers and to provide a visible presence that can deter anti-social behaviour. This is a step backwards for train users in our area.”
Cllr Tim Mitchell, cabinet member for connectivity, added: “We understand the need to modernise, but this shouldn’t impact on the level of service for local train users – especially the elderly and vulnerable.
“We know local people are unhappy with the service provided by TransPennine and this closure and a reduction of staffing can only make the situation worse.”
