We ensure that services meet the needs and expectations of the community by regularly consulting with individuals, organisations and businesses. We do this through the decision making process. The North Lincolnshire Community Engagement Plan is in place to help with this.
We will seek your views on a number of areas. These include:
- Reviewing the direction of the council
- Helping us to build active, healthy, successful and safe communities
- Setting the council’s budget and council tax
- Taking major decisions about council policy
- Reviewing and improving the quality of life in the area
- Reviewing and improving service design, delivery and access
- Receiving feedback on performance and satisfaction levels
- Allowing people to raise issues of importance to them
Our current consultations:
Let us know how we’ve done
To help us make improvements to our services we want to know your experiences of contacting the council.
Thinking back to the last time you contacted the council – whether it was via email, over the phone, in person or online – how satisfied were you with the service you received? Did a member of staff go out of their way to help you? Did you feel they could have done more? Now is your chance to let us know in our customer satisfaction survey.
We are committing to providing the best possible frontline council services and your feedback is invaluable in helping us to assess how we are doing and to make improvements.
The survey should take no more than five minutes to complete and can be filled-in online:
North Lincolnshire Council has successfully bid for funding, along with four other regional authorities, to develop our Armed Forces Convenant. Please complete the online survey to tell us about your current awareness of the Covenant and what you think to developing it.
Share your views on the stroke and dementia services that are currently provided in North Lincolnshire to help identify if changes need to be made in the future.
Supporting people and their carers who live with dementia and stroke is a priority for North Lincolnshire Council to enable people to be independent and live well with their conditions.
The Alzheimer’s Society and The Stroke Association are currently commissioned by the council to provide information, guidance and support to local people living with dementia and the impact of stroke.
Both of these services are being reviewed to make sure the right service is being delivered at the right time by the right people.
Your views will help shape these services in the future to ensure they meet the needs of people using them.
It will only take a few minutes of your time to complete the survey and will make a real difference.
Tell us your views by completing one of the following online surveys if you are:
- Living with dementia and/or stroke
- A carer supporting someone with dementia or who has had a stroke
- A stakeholder
You have until 21 January 2019 to have your say.