If you need to contact us about flooding or a blocked gully, please use our online form or call 01724 297000.
To follow any changes to this service, visit the Council Service Updates page.
If it is a sewerage problem, such as backed-up toilets, please contact the relevant water authority.
Advice on flooding and drain blockage issues is also available from the following organisations:
The council and its partner agencies have established a flood forum to better deal with the threat of flooding in North Lincolnshire.
The main issues that the Flood Forum is concentrating on are:
- Gully cleaning
- Maintenance of ditches and dykes
- Maintenance of pumping stations
- Planning issues
The council has a database of around 450 key sites in North Lincolnshire. It has already taken action at some of these sites, or is in the process of taking action, and problems at some sites are yet to be resolved.
Council officers continue to respond to public enquiries. They investigate problems that are reported and arrange gully cleaning, jetting drainage systems and repairs where possible.
The Blue Pages website provides and independent directory of products that may help you protect your property from flooding.
The Humber Emergency Planning Service website offers practical advice for local people in relation to flooding.
The Met Office website shows short term and longer term weather forecasts.
We do not have a legal duty to issue sandbags but we have a duty of care to some groups of people. For example, vulnerable people living in a council care home.
Use of sandbags at the care home as a preventative measure could help us meet our duty of care.
Sandbag stock levels
We will keep 1,000 empty sandbags in stock. We will also ensure access to an adequate supply of suitable sand at short notice.
Subject to available resources, we will respond according to the following priorities:
- Protection of members of society at risk of injury or loss of life.
- Protection of council property.
- Protection of private property.
Note: Sandbags will only be supplied when the threat of a flood exists. They are not provided for future protection of vulnerable properties.
Sandbags are available from builder’s merchants. If you are aware that your home is at a high risk of flooding, you may want to buy sandbags in advance.
If your home or business been flooded since the 1 December 2014, you may be eligible for funding. Please contact us for more information.
- Environment Agency – flooding advice
- Protect your property – further advice from the Environment Agency
- Blue Pages website – independent directory of flood prevention products
- Humber Emergency Planning Service website – practical advice for local people in relation to flooding
- Local weather forecast; short term and long term – Met Office
Monday to Thursday 9am to 5pm
Friday 9am to 4.30pm