The Shopmobility office will be open from Monday 15 June 2020. For bus pass applications
please make an appointment. For for the hire of scooters and wheelchairs please book in
advance on 01724 297418. This will help to ensure social distancing requirements are met.
Check if you are eligible for a bus pass by visiting our dedicated eligibility page.
You must be a resident of North Lincolnshire if you wish to apply for a North Lincolnshire pass.
Please note that children under five do not qualify for a bus pass.
No photograph is required as this is taken when you apply.
There is no charge for a bus pass on first application or renewals of expired cards. Other requests for replacements are subject to a charge of £10. Your bus pass will be sent via the postal service and will take about a week.
You will need to bring proof of your eligibility with you when you apply. Some applications may take longer if your supporting evidence is not sufficient.
Renewing your bus pass
Please note that you will not receive your new pass automatically, you will need to contact us to renew it.
You can renew your pass up to a month before it expires.
We cannot renew a pass which has been issued by a different authority. If you are now a resident of North Lincolnshire you will need to apply for a North Lincolnshire pass. (See information below; where to apply)
Renewing an elderly pass
If your address has changed you must tell the officer this before your pass is renewed.
If you have an elderly pass that is due to expire, as long as you are happy with your photo, you can renew your pass by:
If you would like a new photograph then you need to go to your Information, Advice and Guidance centre, or Shopmobility in Scunthorpe, for them to take a new photo and to re-issue your pass.
There is no charge for a bus pass on first application or renewals of expired cards. Other requests for replacements are subject to a charge of £10.
Renewing a disability pass
If your address has changed you must tell the officer this before your pass is renewed.
Disability passes can only be re-issued on proof of continuing eligibility. You will need to take proof to your nearest Information, Advice and Guidance centre or the Shopmobility office in Scunthorpe for them to renew your pass.
The following proofs of eligibility can be used to renew your pass:
- DLA (Disability Living Allowance) letter issued within the last 12 months showing high rate mobility
- PIP (Personal Independence Payment) letter issued within the last 12 months showing at least eight points against either the ‘Moving Around’ and or ‘Communicating Verbally’ activities. The whole of the letter must be brought as proof in order that these can be seen.
- WPMS – War Pensioner’s Mobility Supplement
- Blue Badge
- Certificate of Registration from Adult Social Services – Brumby Centre (showing blind or partially sighted, dual sensory loss, deaf with or without speech, learning disability)
- A letter from the DVLA revoking your driving licence, or, a letter from a consultant or other medical professional, for example, qualified mental health practitioner, which confirms that the applicant would be refused a driving licence on medical grounds (other than because of misuse of alcohol or drugs). Letters should be dated within the last 12 months.
If you don’t have any of the above then you can check our eligibility pages for further information on how you might qualify for a pass.
There is no charge for a bus pass on first application or renewals of expired cards. Other requests for replacements are subject to a charge of £10.