Pest control

We aim to ensure that, as far as possible, North Lincolnshire is free from pests of public health significance. We do this by providing a pest control service at a reasonable cost to the occupiers of domestic and commercial premises.

Please note: we only treat for rats, mice, wasps, ants and fleas. We are unable to assist with any other types of pests and cannot provide free advice.

Further information

We can treat infestations of rats, mice, wasps, fleas and ants at your domestic or commercial property for a reasonable charge.

We also monitor sightings of rats in the public domain where treatment may not be suitable.

When treatment is required, we will do our best to contact you to arrange a visit within two working days. Please be aware that in times of high demand, particularly in the summer months, this wait time may increase.

For more information on our pest control service, please email us on environmental.health@northlincs.gov.uk.

Rats in your garden:

Look out for signs of infestation, which include:

  • multiple sightings of rats over short period of time
  • nests or burrows.  These will be easily identifiable as holes in the ground or inside ‘harbourage’ such as piles of logs or waste.
  • runs and smears. As rats tend to follow the same routes when travelling, look for clear depressions in grass or dark coloured smears.

If you cannot see any of the above signs of infestation and you have only experienced one sighting of a rat, we are not able to provide treatment.

If you have an infestation of rats, you can use our online form to:

Rats in the public domain:

We welcome reports of rat sightings in the public domain. We regularly monitor sighting information and will act on multiple sightings in the same location by considering it for other types of treatment, such as sewer baiting.

Please note: We are unable to respond to calls regarding rat sightings, either on your property or in the public domain. We will only respond if you request treatment.

To report a rat sighting in the public domain, please email us on environmental.health@northlincs.gov.uk.

We can treat for mice inside your domestic or commercial property. Inside includes garages, sheds and outbuildings.

If you would like to request treatment for mice, you can use our online form to:

We can treat wasps at your domestic or commercial property. To provide treatment for wasps, we need to know the location of the nest. Please note we do not remove wasps nests.

Before requesting treatment, please use our identification photographs below to ensure your pest is wasps and not bees. We are unable to treat for bees and you may be subject to a call-out charge if you have not checked this.

wasp, bumble bee, honey bee and masonry bee

Please note wasps do not swarm. If you are experiencing a swarm in your garden, it is likely to be bees. You can find more information about bees on the website of the British Bee Keepers Association or The Bumblebee Conservation Trust .

If you are sure you have a wasps nest, you can use our online form to:

We are able to treat for ants and fleas (inside only) at your domestic or commercial property.

We cannot treat for ants or fleas in your garden. Information and advice on removing ants from your garden can be found on the BBC Website.

If you would like to request pest control of ants or fleas, you can use our online form to:

Our pest control prices are available below:

Domestic Pest Control


Non benefit:   £64

Benefits (*see Note 1):   £50

Call out charge (*see Note 2):   £30


Non benefit:   £64

Benefits (*see Note 1):   £50

Call out charge (*see Note 2):   £30


Non benefit:   £64

Benefits (*see Note 1):   £50

Call out charge (*see Note 2):   £30


Non benefit:   £85

Benefits (*see Note 1):   £65

Call out charge (*see Note 2):   £30


Non benefit:   £85

Benefits (*see Note 1):   £68

Call out charge (*see Note 2):   £30

The fee for pest control treatment will be collected at the time of the first visit by the Pest Control Officer. We do not accept stage payments. Payment can be made by cheque or card.

Note 1:

People on Income Support, Jobseekers Allowance (income based only), ESA (income based only) and Pension Credit (guaranteed). Proof will be required.

Note 2:

You may be liable to the call-out charge (£30) if our Officers attend and do not treat. This call-out charge is at the Officer’s discretion. Call-out charge will be applied if we attend to treat a wasps nest and it is a bee nest or bee swarm.

We do not provide free advice. If an Officer attends your property and you do not want treatment, you may be liable to the call-out charge.

Note 3:

We do not attend to remove dead rats/mice/pests.

Commercial Pest Control

All commercial pest control is charged at £85 per visit. Commercial includes private-rented properties, where the landlord is requesting and/or paying for the treatment.

If you require a quote for a commercial pest control contract, please email environmental.health@northlincs.gov.uk

Please note: we do not provide free advice

Pest Prevention

Further information to help keep you informed about pests and how to prevent them, is available in the Pest Prevention leaflets on the BPCA website.


01724 297000