Food Hygiene Rating Scheme

North Lincolnshire Council operates the national Food Hygiene Rating Scheme (FHRS), which is run by local authorities in England, Wales and Northern Ireland in partnership with the Food Standards Agency (FSA).

About 1,500 food outlets, such as restaurants, takeaways and pubs are registered with the council and these are inspected regularly by officers from the council’s Food and Safety Team. The officers check food premises to ensure hygiene standards meet legal requirements. When food businesses in North Lincolnshire are inspected by officers they are given one of six ratings.  This ranges from zero, at the bottom (which means ‘urgent improvement necessary’) to a top rating of five (‘very good’). The FHRS scheme covers restaurants, cafes, takeaways, hotels, mobile caterers, some shops selling food and all pubs (not just those that serve meals).

For more information go to the FHRS website.

Information for businesses:

To ensure that the scheme is fair to businesses, it has been designed to include a number of safeguards. These are:

If you feel your rating is wrong or unfair you should talk to the officer that inspected your food business in the first instance. If you still think the rating is unfair or wrong you can appeal in writing. To appeal, the owner or manager of the business must complete the appeal form and send it to the Food and Safety Team within 21 days (this includes weekends and public holidays) of being told what your rating is.

As the owner or manager of the business you also have a ‘right of reply’. This is different from an appeal. You can complete a right of reply form and send it to the Food and Safety Team to tell the inspecting officer how the business has improved hygiene, or to say if there were unusual circumstances at the time of the inspection. The right of reply will be published online with the business’ hygiene rating.

As the owner or manager of the business you can request a revisit for the purposes of re-rating your business, but only if the improvements to hygiene that the inspecting officer told you about at the last inspection have been made.

The re-visit will be carried out within three months of receipt of your application and payment.

When you submit the form you will be taken to our online payment portal, where you can make payment with a credit/debit card. Once the payment is complete you will return to this form. Complete and send the revisit form to the Food and Safety Team.

Please be aware that your rating could go up, down or remain the same.

There will be a charge of £275 for each re-visit carried out at your request.

Tel:  01724 297000

Email: food.safety@northlincs.gov.uk

Address:

Food & Safety Team

Environmental Health

Church Square House

PO Box 42

Scunthorpe

North Lincolnshire  DN15 6XQ