We ask that anyone complaining about fly-posting or graffiti submits a photograph at the time of making the complaint. Complaints can be emailed to us at email@example.com.
Once we have received a complaint about graffiti or fly-posting, the issue will be sent to our Highway Maintenance department. Staff in this team will deal with the complaint in the first instance.
Outcomes might be:
- if the graffiti or fly-posting is on Council-owned property, it will be removed by our Highway Maintenance department
- if the graffiti or fly-posting is on the public highway, it will be removed by our Highway Maintenance department
Graffiti and fly-posting on privately owned buildings:
If the graffiti or fly-posting is on privately owned buildings/walls/land, our Highway Maintenance department will make an initial visit to the site. This will involve speaking to the property owner to give advice and also advise on legal action which can be taken by the Council. If the graffiti of fly-tipping is not removed by the property owner following this visit, the issue will be reported to our Environmental Health & Housing Team. Fixed Penalty Notices (FPNs) can be issued to those responsible for graffiti or flu-posting under Section 43 and 44 of the Anti-Social Behaviour Act 2003. Owners/leaseholders/managing agents who did not carry out the defacement cannot be served with a FPN in these circumstances. The issue will therefore be dealt with by Community Protection Warnings (CPWs) and Community Protection Notices (CPNs) under the Anti-Social Behaviour, Crime and Policing Act 2014. Before serving a CPW or CPN, Environmental Health & Housing must be satisfied that there is a detrimental impact upon the community which is persistent/continuing and consider whether or not the conduct is unreasonable. CPWs and CPNs can apply to individuals, businesses or organisations.