Support for families

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In North Lincolnshire, there are approximately 35,000 children and young people. The majority of children have their needs met and achieve good outcomes through the support of their parents and immediate family members.

North Lincolnshire Council offers a range of services to all families called the ‘Early Help Offer’.

Where to start

Family Information Service: Provides free, impartial information, advice and guidance on registered childcare, children’s activities and signposts to local and national services offering support to families via their Family Information Directory.

The SEND Local Offer: Provides information and advice for families with children and young people with a Special Educational Need and/or disability.

Keeping children safe: We provide Information on keeping children safe, water safety and e-safety. We can also support you if you are worried about a child or young person, or if you need to report child abuse.

Life Central: is website to support emotional health and wellbeing for young people, parents, carers and professionals in North Lincolnshire.

  • Children’s centres: Places where there is a range of free support, information and guidance.
  • Free childcare/early education: Offered to all three and four year olds, and some two year olds. Early education can make a big difference to children and supports parents/carers to go to work or training.
  • Imagination Library: Free books for children from birth to five years old.
  • Hungry Little Minds: Simple, fun activities for kids, from newborn to five

We provide information and support on:

All of the above and:

  • Duke of Edinburgh Award: A youth achievement award for ages 14 to 24, recognised by many employers and universities
  • Sexual health: We provide information to young people on good sexual health and positive relationships.
  • Careers information, advice and guidance: We provide information on careers, and education and training.
  • Looking after yourself: This includes bullying, bereavement, counselling, domestic abuse, exams, housing support, keeping fit, money, safety and peer pressure.
  • Young Voice: A programme of activities and opportunities for young people to have their say including Youth Elections, Local Takeover Week, the Great Debate and the Youth Council.
  • Domestic abuse: Information if you are in a relationship and you feel unhappy about it or frightened by the way your partner treats you.

If you feel you need further support, speak to your Health Visitor, school, children’s centre, or contact the Family Information Service on 01724 296629 who will signpost you to the right service.

Next steps?

Whilst all of the above services offer universal support to everyone, sometimes families need more help to prevent situations from getting worse.

It may be that one organisation or person can provide the help that is needed, or they can help you to access the right help from the right person. If you need extra support, service staff will talk with you and other family members (if appropriate) to make an assessment of what support you might need to help you put things right. If you agree that you would benefit from the support we can offer, we will discuss and agree a plan forward; it is your plan and you will always be given a copy.

Examples of how we can help

Some parents or carers might need help with younger children. for example, some find it hard to get their children into a bedtime routine. Through the children’s centres or Health Visiting Service we may be able to offer advice and support to enable this to happen.

If your children are older or you are a teenager, you may want to focus on things like family relationships, helping you to agree on what needs to happen to get on better as a family. If things become really difficult, for example with drugs, alcohol, mental health, violence or debt worries, there are people who can help you find the support you might need.

All families are different and staff across all services are there to help you to work through the things that you are finding difficult and support you to find solutions.

The forms and guidance that are used during an assessment can be found on the CMARS website.

We will always work to keep children safe

We believe that in the vast majority of cases the best place for a child or young person to be is with their family. That is why we work so hard to provide early help to prevent families from breaking down. If we disagree with you about what needs to be done to keep your child safe we will always discuss this with you. We will explain exactly what our concerns are and what action we believe needs to be taken to keep your children safe from harm.