Adult Information Service

To follow any changes to this service, visit the Council Service Updates page.

The Adult Information Service (AIS) provides free, impartial information and guidance on services, activities and what’s on for adults across North Lincolnshire.

We aim to provide an efficient, accessible information service to support adults, carers and their families in North Lincolnshire.

Take a look at our Adult Information Hub website where you will find lots of useful information and advice on staying independent, support in your community, support for carers, activities and groups for you to get involved in and general information on care and support. You will also find online assessment forms for your care needs, carer’s needs and financial assessment forms.

Community Wellbeing Hubs also provide advice and support for vulnerable adults in North Lincolnshire and our Carers’ Support page includes information on benefits and support available to carers.

If you have any other queries about care and support for adults please contact us.

Adult Hub activity guide

Further details on groups, activities and leisure can be found on the Adult Activity Hub website.

The information is maintained by North Lincolnshire Council and includes the names of activities, descriptions, contact details and opening hours.

AIS Direct – newsletter

Sign up to our e-newsletter which will be published on a monthly basis to keep you informed of services and activities that may be of interest to you and your friends, family and carers.

You can find previous editions of the newsletters below. If you require an older version, please contact us.


Jargon buster

Not sure what some of the terms used in care and support mean? Visit the Care and Support Jargon Buster on the Think Local, Act Personal website. It is a plain English guide to the most commonly used social care words and phrases and what they mean.



01724 297000