Libraries – Coronavirus frequently asked questions

To follow any changes to this service, visit the Council Service Updates page.

We’ve put together some answers to the most Frequently Answered Questions about North Lincolnshire libraries and Coronavirus. Our libraries have refocused their services to protect the public and help the most vulnerable people in the community during the coronavirus outbreak.

Coronavirus – Library Service FAQs

You can use our free online resources, including e-books, e-newspapers and magazines, online dictionaries and encyclopedias and local and family history resources. You can find these at the online resources page.

Don’t worry, any fines that are a result of the coronavirus situation will be waived. Simply hold onto your books until we reopen.

We don’t yet know how long the closure period will be, and we are taking advice from Public Health England. We will keep our customers informed via this page and Facebook

Our comprehensive ebook lending service is accessible as normal. It isn’t possible to borrow printed books until we reopen.

Home Library Service visits have been temporarily suspended.

We will contact you as soon as the service resumes.

We will keep your requested books until our libraries reopen.

Of course! Please email library.enquiries@northlincs.gov.uk and we will enrol you remotely. We will send you your card number by email, which will give you immediate access to all our online resources.

You can email us at library.enquiries@northlincs.gov.uk or call the Council Contact Centre on 01724 297000.

BorrowBox is a new free e-book and e-audio service available 7 days a week, 24 hours a day. The service can be accessed at the BorrowBox page,  and through the BorrowBox app, which is available to download from the App Store and Google Play store.

You can access BorrowBox from your mobile phone, tablet and laptop.

The service provides a wide range of titles from bestselling authors including Lee Child, David Walliams, James Patterson and Hilary Mantel.

Featured titles we will be launching on April 1 2020 include The 13 –Storey Treehouse by Andy Griffiths. A brilliantly funny bestseller suitable for children of all ages available to download immediately in both ebook and eudio format.

The BorrowBox service is accessed using your library card and pin number.

New library cards can be issued via the North Lincolnshire Libraries Team who can be contacted on library.enquiries@northlincs.gov.uk



01724 860161

Scunthorpe Central
Carlton Street
North Lincolnshire
DN15 6TX

Scunthorpe Central

Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 7pm
Thursday: 9am to 5pm
Friday: 9am to 5pm
Saturday: 9am to 4pm

Closed on bank holidays

Please use the map above for opening hours of our other libraries.