North Lincolnshire Council

Trading Standards – Fair Trading

We advise on and enforce a range of legislation that cover a number of trading practices including:

  • The Motor Trade – Including vehicle descriptions and roadworthiness.
  • Doorstep callers – Including cancellation rights and obligations relating to goods or services purchased in the home.
  • Itinerant traders and rogue traders – Including doorstep crime issues such as cold calling, aggressive practices and misleading by tradesmen who offer to start building or maintenance work immediately.
  • Counterfeiting – Protecting consumers and businesses from illegal copying and breaches of trade marks.
  • E-crime – Ensuring that online sellers are trading legally and fairly.
  • Estate agents – Protecting consumers from misleading property descriptions.
  • Consumer credit – We aim to protect consumers from loan sharks via our partners in the Illegal Money Lending Team.
  • Hallmarking – We ensure that jewellery is correctly identified and marked.
  • Video recordings – We ensure that films and games sold carry an appropriate age related classification.

For consumer advice:

Citizens Advice Helpline

03454 04 05 06

 

For business advice:

Online Business Advice

Trading Standards
North Lincolnshire Council
Church Square House
Scunthorpe
North Lincolnshire
DN15 6NL

trading.standards@northlincs.gov.uk

 

Personal callers by appointment only

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm