You can apply for the NHS Test & Trace Support Payment via the NHS Covid-19 app.
Here’s a few things you need to know:
How does the app work?
You will be able to get the 8-digit NHS Test & Trace ID by following the instructions on the app. Once you have this, you will then be able to complete the application form for the £500 support payment.
You need to be on version 4.0 (or higher) of the app to pick up the new features. To find out what version you are on, go to the NHS Covid- 19 app, click on the ‘About this App’ button and scroll down until you see ‘Software Information. If you are not on the latest version, you can update it by going to your app store, search for the NHS Covid-19 app and select update.
Deadline for contacting NHS Test &Trace service via the App
If you have been notified by the Covid-19 app that you have to self-isolate, you must engage with the main NHS Test & Trace service whilst you are still in your isolation period. You can still make a claim with us for the £500 support payment. It must be made within 42 days from the first day of isolation but you must have contacted the NHS Test & Trace and got your 8-digit Test and Trace ID within your self-isolation period.
Important documents you will need for your application:
For the application, you will need to provide the following:
- an NHS Test and Trace Account ID, sometimes referred to as a CTAS number. If you test positive for COVID-19, or are told to self-isolate by contact tracers, you will be provided with an NHS Test and Trace Account ID
- proof that you receive of one of the qualifying benefits
- a bank statement
- proof of employment or, if you’re self-employed, evidence of self-assessment returns, trading income and proof that your business delivers services that cannot be undertaken without social contact.
If you’re applying because you’re a parent or guardian who needs to care for a child who is self-isolating, you will also need to provide your child’s NHS Test and Trace Account ID or a communication from their education or childcare setting telling them to self-isolate.
How easy it to use the phone app to get your 8-digit Test & Trace?
What this video, it shows you what you will need to do: