You can apply for the NHS Test & Trace Support Payment via the NHS Covid-19 app.
Here’s a few things you need to know.
How does the app work?
You will be able to get the 8-digit NHS Test & Trace ID by following the instructions on the app. Once you have this, you will then be able to complete the application form for the £500 support payment.
You need to be on version 4.0 (or higher) of the app to pick up the new features. To find out what version you are on, go to the NHS Covid- 19 app, click on the ‘About this App’ button and scroll down until you see ‘Software Information. If you are not on the latest version, you can update it by going to your app store, search for the NHS Covid-19 app and select update.
Cases notified by app before than 10 December
If you were notified before 10 December and you are still in your isolation period, you can still put a claim in via the app. If you no longer have this message, you will need to phone 119 and select option 2 – ‘Tracing’.
Deadline for contacting NHS Test &Trace service via the App
If you have been notified by the Covid-19 app that you have to self-isolate, you must engage with the main NHS Test & Trace service whilst you are still in your isolation period. You can still make a claim with us for the £500 support payment within 14 days of the end of your isolation but you must have contacted the NHS Test & Trace and got your 8-digit Test and Trace ID within your self-isolation period.
How easy it to use the phone app to get your 8-digit Test & Trace?
What this video, it shows you what you will need to do: