About your Council Tax bill
Council Tax payment is calculated from 1 April each year, to cover the next 12 months. You will receive your Council Tax bill for the year ahead by the end of March. Unless you have told us otherwise, the same payment method will be used for the new year bill.
The image below explains your bill. If you require your bill in a different format, please contact us.
Bills are normally paid in ten monthly instalments between April and January, but if you would like to spread your payments over the full financial year (up to March) please contact the Council Tax team on firstname.lastname@example.org or call 0300 3030164 (option 5).
Depending on your payment method, there are up to four payment dates available:
For cash – instalments by the 1st day or the or the 15th day of each month.
For Direct Debit – instalments can be taken from your bank account on the 1st, 8th, 15th or 22nd day of the month.
Please visit our Pay your Council Tax page to see the available payment methods.
New payment arrangements are usually set up to be paid from the 1st of the month. To change your payment date, contact the Council Tax team.
If you wish to pay your bill in full please pay by the first instalment date. If you wish to pay half-yearly please ensure the first payment is made by the first instalment date and the second payment is made on or before 1 September.
Amounts due should be received on or before the instalment dates shown on your bill. Notices will be issued if payment is not received by the due date. If you miss your instalment dates, you may be asked to pay in full.
You can find out how much Council Tax you have left to pay this year by using our Self Service Portal.
Once you are registered and logged in, go to the ‘My Accounts’ section and confirm your Council Tax account details to view your balance.
You will need your Account Reference to use this service.
If you pay by cash and have lost your bill, please call 0300 3030164 (option 5) and request another copy.
Or write to:
Monday to Friday: 9am to 4.30pm