Council Tax Scams
Beware of Council Tax refund scams. We may sometimes contact you by e-mail so that we can process a refund, but we will never ask you to click on a link to claim a Council Tax refund. If you are in doubt as to whether an e-mail is genuine, you can contact the Council Tax team on 0300 3030164.
Also be aware of emails saying that you have outstanding Council Tax payments. Please do not provide any information or click on any links.
Tips on how to keep your personal information safe:
- Never reply to an unsolicited text or email message.
- Never click on a link in a message unless you are absolutely sure where the link is taking you.
- Always use a link to a website you know to be correct, or use a search engine to find the correct website.
- Carefully read the message you have been sent. If the spelling or grammar isn’t correct, it is probably not genuine.
- Always check the message or webpage for accuracy. The information contained on the website in this case is clearly inaccurate as it is taken from a legitimate webpage relating to Income Tax refunds.
- Never provide your personal details to an unknown third party, in person, over the phone, or online.
