When a change has been reported that is likely to reduce the amount of entitlement, housing benefit payments will be suspended as soon as possible to avoid overpayment. Notice of the suspension will be sent to you and the landlord, if they are receiving the payments directly from us. Payments will begin again, if you are still entitled, as soon as the change in circumstance has been assessed and the new entitlement has been calculated.
You can ask us to suspend your housing benefit payments if you have had a change that you expect will lower your entitlement amount. This could stop us from overpaying you. To do this call the Benefit Team on 0300 3030164
If you are unsure what difference a change might make to your payments you can get an estimate using our online calculator.
You may be asked to complete the Housing Benefit and Council Tax Support review form