North Lincolnshire Council

Local Link offices

Our Local Links: what they offer you

 

  • They bring all council services together in one place, from benefits to bus passes, from housing to childcare and from planning to skip hire. You will have easy access to all that the council provides.
  • They give you the opportunity to talk to your council and take part in decision making by commenting on new proposals and initiatives.
  • They act as a gateway to other non-council services, such as health advice and the Pension Service. A number of organisations hold regular surgeries at Local Link offices.

PLEASE NOTE: services will vary from site to site, so please check in advance that we are able to help you by emailing or telephoning prior to your visit.

Come along and speak to friendly, trained staff who will be able to help you with any enquiry or problem by:

  • Giving you information and advice
  • Listening to the issues that affect you
  • Finding the right form to apply for a service or benefit and explaining what digital support is available
  • Putting you in touch with your councillor or local Member of Parliament
  • Enrolling you on an adult education course
  • Introducing you to a relevant partner organisation that will be able to help, depending on your individual needs

PLEASE NOTE: if you call into one of our offices in person with an enquiry about benefits, you will receive our triage service.  This means that you will be given information about who to contact, where to find online forms and where there may be digital support available to assist you with an online form, such as your local library.

We also offers a HomeLink service. HomeLink staff can visit you in your home if you can’t get to one of the Local Link offices.

  • Advice, information and access to all council services
  • Help with completing online forms
  • A customer drop off point where you can receive information to support access to service applications
  • Information about a range of partner organisations
  • A full range of library services, including access to People’s Network computers
  • A range of specialist surgeries at certain times throughout the week

Depending on your enquiry, we may arrange an appointment to see you.

Surgeries Days and times
Citizens Advice Bureau Tuesdays 9am to 4pm, drop in
ONGO Financial Inclusion Team: financial and benefit advice for ONGO tenants Wednesdays 9am to 12 noon, drop in

Access

If you cannot get to our Local Link office we can visit you at home with our Home Link Service.

Ashby Local Link provides disabled access.

customerservice@northlincs.gov.uk

01724 296832

Ashby and District Local Link
Ashby Link
Ashby High Street
Scunthorpe
North Lincolnshire
DN16 2RY

Christmas and New Year opening times

Ashby and District Local Link will close at 2pm on Christmas Eve and New Year’s Eve, and will be closed on Christmas Day, Boxing Day and New Year’s Day. It will remain open as usual for the rest of the period.

Monday: 9am to 5pm
Tuesday: 9am to 4pm
Wednesday: 9am to 2pm
Thursday: 9am to 4pm
Friday: 9am to 4pm
Saturday: 9.30am to 12 noon

Closed on bank holidays

  • Advice, information and access to all council services
  • Help with completing online forms
  • A customer drop off point where you can receive information to support access to service applications
  • Information about a range of partner organisations
  • A full range of library services, including access to People’s Network computers
  • A range of specialist surgeries at certain times throughout the week

Depending on your enquiry, we may arrange an appointment to see you.

Surgeries Days and times
Citizens Advice Bureau (CAB) Pensionwise Advice Sessions Thursdays 1pm to 5pm, by appointment only 01482 816308
Connexions careers advice Mondays, 1pm to 4.30pm, drop in
MP surgery (Martin Vickers) Third Friday of the month, 1pm to 3pm, by appointment only, 01472 603554
ONGO Financial Inclusion Team: financial and benefit advice for ONGO tenants Tuesdays 1pm to 4.30pm, drop in. Home visits can also be arranged; please contact us for further information.

Access

If you cannot get to our Local Link office, we can visit you at home with our Home Link Service.

Barton Local Link provides disabled access.

customerservice@northlincs.gov.uk

01724 296800

Providence House
Holydyke
Barton-upon-Humber
DN18 5PR

Christmas and New Year opening times

Barton Local Link will close at 2pm on Christmas Eve and New Year’s Eve, and will be closed on Christmas Day, Boxing Day and New Year’s Day. It will remain open as usual for the rest of the period.

Monday and Tuesday: 9am to 5pm
Wednesday: 9am to 4pm
Thursday and Friday: 9am to 5pm

Closed on bank holidays

The Brigg Local Link and Library Service is located at The Angel, in the central market place. It shares the building with the Heritage Centre.

  • Advice, information and access to all council services
  • Help with completing online forms
  • A customer drop off point where you can receive information to support access to service applications
  • Information about a range of partner organisations
  • A full range of library services, including access to People’s Network computers
  • A range of specialist surgeries at certain times throughout the week

Depending on your enquiry, we may arrange an appointment to see you.

Surgeries Days and times
Blue Badge Assessment Clinic Second and fourth Wednesday of the month by appointment with Local Link only
ONGO Financial Inclusion Team: financial and benefit advice for ONGO tenants Mondays, 1pm to 4pm, drop in
Travel passes Monday to Friday, 10am to 12 noon and 2pm to 4pm by appointment with the Local Link only

Access

If you cannot get to our Local Link office, we can visit you at home with our Home Link Service.

Brigg Local Link provides disabled access.

customerservice@northlincs.gov.uk

01724 296840

The Angel
Market Place
Brigg
DN20 8LD

Christmas and New Year opening times

Brigg and District Local Link will close at 2pm on Christmas Eve and New Year’s Eve, and will be closed on Christmas Day, Boxing Day and New Year’s Day. It will remain open as usual for the rest of the period.

Monday to Friday: 9am to 4.30pm

Saturday: 10am to 12 noon (Farmers’ Market days only)

Closed on bank holidays

  • Advice, information and access to all council services
  • Help with completing online forms
  • A customer drop off point where you can receive information to support access to service applications
  • Information about a range of partner organisations
  • A full range of library services, including access to People’s Network computers
  • A range of specialist surgeries at certain times throughout the week

Depending on your enquiry, we may arrange an appointment to see you.

Meeting room facilities can also be booked by calling us on 01724 860161.

Surgeries Days and times
Citizens Advice Bureau (CAB) Wednesdays, 9am to 1pm, drop in

Access

If you cannot get to our Local Link office, we can visit you at home with our Home Link Service.

Crowle Local Link provides disabled access.

customerservice@northlincs.gov.uk

01724 296850

Crowle Community Hub
52-54 High Street
Crowle
North Lincolnshire
DN17 4LB

Christmas and New Year opening times

Crowle and North Axholme Local Link will close at 1pm on Christmas Eve and New Year’s Eve, and will be closed on Christmas Day, Boxing Day and New Year’s Day. It will remain open as usual for the rest of the period.

Monday: 10am to 1pm and 2pm to 7pm

Wednesday and Friday: 9am to 1pm and 2pm to 5pm

(Tuesday and Thursday closed all day)

Saturday: 10am to 1pm

Closed on bank holidays

  • Advice, information and access to all council services
  • Help with completing online forms
  • A customer drop off point where you can receive information to support access to service applications
  • Information about a range of partner organisations
  • A full range of library services, including access to People’s Network computers
  • A range of specialist surgeries at certain times throughout the week

Depending on your enquiry, we may arrange an appointment to see you.

Access

If you cannot get to our Local Link office, we can visit you at home with our Home Link Service.

Epworth Local Link provides disabled access.

customerservice@northlincs.gov.uk

01724 296870

Epworth Library and Local Link
Chapel Street
Epworth
North Lincolnshire
DN9 1HQ

Christmas and New Year opening times

Epworth and South Axholme Local Link will be closed on Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day. They will remain open as usual for the rest of the period.

Monday: 1pm to 5pm
Tuesday: 4pm to 7pm
Wednesday: 9am to 2pm
Thursday: closed
Friday: 2pm to 7pm
Saturday: 9.30am to 12.30pm

Closed on bank holidays

  • Advice, information and access to all council services
  • Help with completing online forms
  • A customer drop off point where you can receive information to support access to service applications
  • Information about a range of partner organisations
  • A range of specialist surgeries at certain times throughout the week

Depending on your enquiry, we may arrange an appointment to see you.

If you cannot get to Scunthorpe Central, we can visit you at home with our Home Link Service.

Scunthorpe Central provides disabled access.

customerservice@northlincs.gov.uk

01724 296820

Scunthorpe Central
Carlton Street
Scunthorpe
DN15 6TX

Christmas and New Year opening times

Scunthorpe Central will close at 2pm on Christmas Eve and New Year’s Eve, and will be closed on Christmas Day, Boxing Day and New Year’s Day. It will remain open as usual for the rest of the period.

Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 7pm
Thursday: 9am to 5pm
Friday: 9am to 5pm
Saturday: 9am to 4pm

Closed on bank holidays
  • Advice, information and access to all council services
  • Help with completing online forms
  • A customer drop off point where you can receive information to support access to service applications
  • Information about a range of partner organisations
  • A full range of library services, including access to People’s Network computers
  • A range of specialist surgeries at certain times throughout the week
  • An on site gym and skate park
  • A Changing Places toilet

Depending on your enquiry, we may arrange an appointment to see you.

Surgeries Days and times
ONGO Financial Inclusion Team: financial and benefit advice for ONGO tenants Wednesdays, 1pm to 5pm, by appointment only 01724 296875

Access

If you cannot get to our Local Link office, we can visit you at home with our Home Link Service.

Winterton Local Link provides disabled access.

customerservice@northlincs.gov.uk

01724 296875

Winterton Library, Local Link and Fitness Centre
54 West Street
Winterton
Scunthorpe
DN15 9QF

Christmas and New Year opening times

Winterton and District Local Link will be closed on Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day. It will remain open as usual for the rest of the period.

Monday: 1pm to 8pm
Tuesday: 1pm to 8pm
Wednesday: 11am to 8pm
Thursday: 1pm and 8pm
Friday: 11am to 8pm
Saturday: 10am to 2pm
Sunday: 10am to 2pm

Closed on bank holidays

customerservice@northlincs.gov.uk

01724 297000

Customer Contact Centre

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm