Assisted collections

We provide an assisted collection service for residents who are unable to present their bins, boxes and bags for emptying.

We collect and return all containers to the usual point of storage outside your property.

You must meet the following criteria to receive this service:

No other able bodied people in the household plus one of the following:

  • A blue parking badge
  • Disability registration
  • A physical or medical condition, infirmity, temporary injury, or pregnancy, leaving you unable to present your waste containers for collection

To receive this service please complete the online form by following the link below or call the Customer Contact Centre for more information.