Let us know how we’ve done
To help us make improvements to our services we want to know your experiences of contacting the council.
Thinking back to the last time you contacted the council - whether it was via email, over the phone, in person or online – how satisfied were you with the service you received? Did a member of staff go out of their way to help you? Did you feel they could have done more? Now is your chance to let us know in our customer satisfaction survey.
We are committing to providing the best possible frontline council services and your feedback is invaluable in helping us to assess how we are doing and to make improvements.
The survey should take no more than five minutes to complete and can be filled-in online:
Complete the customer satisfaction survey