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Reporting fraud to the Council

Reporting fraud

The council is responsible for investigating suspicions of fraud, irregularity and misuse.

We have a responsibility to protect council money and property. This includes protecting it from those who try to steal or misuse it. We also want to make sure that council money is used in the way it was intended.

Our Counter Fraud Strategy [PDF, 280Kb] sets out how the council ensures there are controls in place to prevent and deter fraud and, where it does occur, detect it quickly so that an investigation can take place.

The strategy includes a whistleblowing policy, which encourages anyone to report suspicions of fraud and misuse or waste of public money. This can be done anonymously and in confidence.

The strategy is refreshed every year and approved by our Audit Committee.

Read our Stamp It Out leaflet [PDF, 117Kb] for further information on how to combat fraud.

Reporting fraud

Contact us if you see or hear of anyone who is:

  • getting money from the council that they are not entitled to - this could be payments for contracts, supplies, grants, benefits or salaries
  • receiving a discount they are not entitled to - for example, claiming to live alone to receive a discounted council tax bill or claiming to be unemployed to pay reduced rates at facilities    
  • stealing or misusing council stores, equipment, vehicles or buildings 

Report suspected fraud   

Alternatively, you can call the North Lincolnshire Council Fraud hotline on 01724 296666.

Our trained staff operate the hotline from 9am to 4pm; messages can be left at any time. You do not have to leave your name and all calls are treated with the strictest of confidence.

You can also email details of suspected fraud to hotline@northlincs.gov.uk or send them to:

Fraud Hotline Office
Civic Centre
Ashby Road
DN16 1AB

For issues relating to suspected housing benefits fraud, please contact our housing benefits fraud team.

For fraud issues not relating to the council, contact our Trading Standards team

Information to include when reporting suspected fraud

When making an allegation, the following information will help us investigate the suspected fraud:

  • what fraud you suspect is taking place and how long it might have been going on

  • name, address and where the individual works

  • a description of the person

  • what transport they use, for example car, type, colour and registration number

  • the name and description of people living with them

Please provide as much information as you can. 

Fraud Focus

Our counter-fraud newsletter, Fraud Focus [PDF, 259Kb] sets out some of our work and some of the work that is taking place nationally to combat fraud.

It also gives a useful insight into what the latest fraud threats are and how you can help protect yourself and the council from the risk of fraud.


Other sites of interest

Contact details


Confidential hotline:

01724 296666

Internal Audit
Civic Centre
North Lincolnshire
DN16 1AB

Opening hours

Monday to Friday: 9am to 4pm

Fraud Hotline messages can be left at any time. You do not have to leave your name.

Last updated: 11/05/2016