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Enquiry and Research Service

Enquiry and Research Service

General enquiries

If you have an enquiry about any of the material in the Reference or Local Studies libraries, please contact us using our online enquiry form:

Make a library enquiry    
We can also help with homework questions or even that elusive crossword answer. 

Please note that enquiries taking longer than 30 minutes to complete will be classed as a research enquiry (see below).

Research enquiries

If you are unable to visit the library yourself, we can make a limited search of resources on your behalf.

If your enquiry takes longer than 30 minutes to research a charge will apply.
This charge is for staff time spent on research and we cannot guarantee that we will find relevant information. In these cases we will send you details of the sources checked so that you can exclude them from further investigation. We will also, where possible, suggest other lines of enquiry.

We will spend the first half hour on an enquiry free of charge but any further research after this time will be charged at a rate of £10 per hour for North Lincolnshire residents or £15 per hour for non-residents (minimum charge of £5 or £7.50, respectively). We also charge for postage (at cost) and any printouts requested (80p per A4 sheet).

We will advise you of any estimated charges before we start your research.

Pay for a research enquiry    

Cheques should be made payable to North Lincolnshire Council. Overseas payments can be made in pounds sterling by International Money Order, cheques drawn on a British Bank or by Credit Card (except for American Express and Diners Club).

In some cases there may be copyright restrictions on the information you request. If we do need you to sign a copyright declaration we will send you a form to complete.

Contact details


01724 860161

Scunthorpe Central
Carlton Street
North Lincolnshire
DN15 6TX

Opening hours

Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 7pm
Thursday: 9am to 5pm
Friday: 9am to 5pm
Saturday: 9am to 4pm

Closed on bank holidays

Last updated: 18/05/2018