Home to school transport

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To follow any changes to this service, visit the Council Service Updates page.

Transport for children of statutory school age

If your child is between four and 16 years old, they may be entitled to free home to school transport, particularly if they attend their local or catchment school.

From April 2020 all school bus pass applications must be made online and a photograph uploaded. Should you be unable make an application online please contact School Transport on 01724 297218 for advice.

If you are applying for a New Secondary School pass for September 2020, applications must be made before the 30th June 2020 to ensure your child’s pass is with you for the start of the September 2020 term. You can still apply after this date and we will make our best efforts to get your child’s pass to you as soon as we can.

You can find out more about the home to school transport policy, and how to apply, by reading the Home to school transport policy for pupils of statutory school age [PDF, 954Kb]

You can contact the School Transport Team on 01724 297218 for queries about policy and eligibility, on 01724 297216 for queries about bus routes, or on school.transport@northlincs.gov.uk for either.


If your child has a statement of special education needs, and is not able to walk to school or to travel on the school bus, they may be entitled to free school transport, even though you live within walking distance or your child is not attending their local school.

The policy is set out in the home to school transport policy for pupils with special educational needs and disabilities [PDF, 384Kb]

Students over the age of 16 with disabilities, who attend a college or sixth form, may also be entitled to help with their transport costs.

For more details please visit our post 16 transport page. Information on transport for pupils over 16 with disabilities is also available.

We expect pupils travelling on school transport to behave well and treat the bus driver with respect. We have a code of conduct setting out the standard of behaviour we expect, the support we look for from parents and the action that may be taken if children behave badly. You can read this in the code of conduct for safe behaviour on school buses [PDF, 150Kb].

Parents are responsible for the behaviour, health, safety and welfare of their children whilst they are waiting at the bus stop.

School transport has an agreed timetable. We give parents details of their child’s pick up and drop off times, the transport type and operator when it has been set up.

Normally the transport runs to time, but very occasionally it may be late, for example if the vehicle has broken down, in unusual traffic conditions or if the weather is exceptionally bad.

In most cases the transport will arrive in due course, but sometimes, for example in heavy snow, it may be impossible for the vehicle to get through.

When the weather is bad, listen to the local radio (Lincs FM, Viking FM and BBC Radio Humberside) or check our school closures page. Your child’s school may also put information on its own website.

Neither the schools nor the council set definitive rules for parents to follow as there are a number of things for parents to consider in the interest of their child’s safety. However, we offer the following guidance to help parents decide what action to take:

  • Parents should decide how long it is reasonable for their child to wait for the transport before going home. For example, they might consider a 15 minute wait to be acceptable, depending on weather conditions, the child’s age and special or medical needs.
  • As soon as they are safely home, parents should inform the school of their child’s absence and reason for it.
  • If parents make their own arrangements to get their child to school in bad weather, they must make sure that they can also get them home again at the end of the day, as the normal school transport may not be running.
  • If the child’s transport is a taxi or bespoke transport and parents have the contact numbers of the operator, inform them of the position in case they can make alternative arrangements to get them to school.

We encourage travel to school to be as sustainable as possible. For more details please visit our sustainable travel webpage.

We want pupils to be as independent as possible when making their journey to school. This includes children with learning difficulties and disabilities. We work with schools, including St Hugh’s Communication and Interaction Specialist College, to support independent travel training to give young people the skills they need to make the journey from home to school safely. We have produced a parents’ and carers’ pack [PDF, 406Kb] to help parents understand the work we are doing to help their children become more independent.