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Trading Standards business advice

Trading Standards business advice

Trading standards make trading safe and fair for everyone. If you run a business, it is important that you understand all the laws that apply to you; this not only makes good business sense, but usually means you are not at risk of substantial financial penalties for non-compliance.

We know that trading standards legislation can be complex and can sometimes feel like a burden, but for general questions, free guidance is available at the Trading Standards Institute's Business Companion.  You can also get other useful information if you are thinking of starting a business on the business pages of GOV.UK

If you require more comprehensive advice than that provided on the Business Companion website, or if you would like an officer to answer a specific query in regard to your business, we offer a bespoke Trading Standards Business Advice Service tailored to the needs of your business.

To access our bespoke Trading Standards Business Advice Service, you will need to register and agree to our terms and conditions.

Register for business advice

Your personal data will be treated in accordance with the Data Protection Act 1998

Once registered, you will be able to subscribe to one of our Trading Standards Business Advice packages that range from a simple pay-as-you-go quote based arrangements through to more formal Primary Authority Partnerships. You may also qualify for 30 minutes of free advice per year.

Certain businesses qualify for 30 minutes free advice per year; to find out if you are eligible please complete our short questionnaire.

Our Trading Standards team can offer advice on, but not limited to:

  • Provision of interpretations of legislation specific to a business
  • Diligence procedures and control systems
  • Product assessments, including product labelling for compliance with relevant legislation
  • Formal or informal analysis of goods and reports
  • Testing of goods (specific gravity checks, quantity checks, product safety checks etc.)
  • Assessing new or revised terms and conditions for compliance
  • Assessment of brochures, leaflets or websites intended to promote or market a business
  • Providing training and talks to a businesses and employees
  • Site visits and inspections at the request of the business

Fees for our bespoke Trading Standards advice are based on a competitive, by the hour rate (£42 plus VAT).

The minimum charge is for half an hour (£21 + VAT), regardless of whether the full half hour is used.

After that you will be charged in 15 minute increments (£10.50 + VAT).

The following discounted price packages are available to buy in advance:

  • Five hours of bespoke Trading Standards advice (£199 + VAT)
  • 10 hours of bespoke Trading Standards advice (£399 + VAT)
  • 20 hours of bespoke Trading Standards advice (£799 + VAT)

Any advice given in excess of the package hours will be charged at the standard hourly rate.

Any of the above packages purchased are valid for 12 months from the date of purchase.

Pay-as-you-go prices will be based on the hourly rate and we will provide a quotation prior to each request for bespoke Trading Standards advice.

A Primary Authority Partnership is bespoke to the needs of your business. If you wish to discuss entering into a Primary Authority arrangement with us, please register.

The service we provide will abide by the North Lincolnshire Council Trading Standards Business Advice Service Policy [PDF, 250Kb] and its terms and conditions.

We will acknowledge requests for Trading Standards Business Advice within three working days.

Charges will be agreed in advance.

Related pages

Our traded services

Contact details

For consumer advice:

Citizens Advice Helpline

03454 04 05 06

For business advice:

Trading Standards
North Lincolnshire Council
PO Box 42
Church Square House
Scunthorpe
North Lincolnshire
DN15 6XQ

tradingstandards@northlincs.gov.uk

Personal callers by appointment only

Out of hours  01724 276444 (emergencies only)

Opening hours

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm

Last updated: 06/06/2017
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