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Fair Trading

Trading Standards - fair trading

The Fair Trading Team advise on and enforce a range of legislation that cover a number of trading practices including:

The Motor Trade

Including vehicle descriptions and roadworthiness.

Doorstep callers

Including cancellation rights and obligations relating to goods or services purchased in the home.

Itinerant traders and rogue traders

Including doorstep crime issues such as cold calling, aggressive practices and misleading by tradesmen who offer to start building or maintenance work immediately.

Counterfeiting

Protecting consumers and businesses from illegal copying and breaches of trade marks.

E-crime

Ensuring that online sellers are trading legally and fairly.

Estate agents

Protecting consumers from misleading property descriptions.

Consumer credit

We aim to protect consumers from loan sharks via our partners in the Illegal Money Lending Team.

Hallmarking

We ensure that jewellery is correctly identified and marked.

Video recordings

We ensure that films and games sold carry an appropriate age related classification.

    

Our traded services

Contact details

For consumer advice:

Citizens Advice Helpline

03454 04 05 06

For businesses advice:

Register for business advice

Trading Standards
North Lincolnshire Council
PO Box 42
Church Square House
Scunthorpe
North Lincolnshire
DN15 6XQ

trading.standards@northlincs.gov.uk

Personal callers by appointment only

Opening hours

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm

Out of hours  01724 276444 (emergencies only)

Last updated: 15/02/2018