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About Trading Standards

About Trading Standards

Our role is to safeguard the interests of consumers and the business community within North Lincolnshire.

We are always working to achieve a fair and safe trading environment and we do this by providing our service to both consumers and businesses within North Lincolnshire within the framework of our Service Standards [PDF, 55Kb].

For consumers

We provide initial advice to consumers in conjunction with our partners at the Citizens Advice.

For businesses

We will support and encourage businesses by providing business advice and information to help you get things right first time, so you are less likely to market goods and services that do not comply with Trading Standards laws.

We undertake a targeted inspection programme to create a ‘level playing field’ for you by ensuring compliance by businesses across North Lincolnshire.

We will take appropriate action against traders who fail to comply with Trading Standards legislation in accordance with our Enforcement Policy [PDF, 200Kb]

Our service is divided into separate teams, each dealing with a specific area of Trading Standards law:

Fair Trading Team – deals with the motor trade, counterfeiting and rogue traders

Safety Team – deals with product safety, underage sales, the storage of petrol and fireworks

Food and Feed Team – deals with food from ‘farm to fork’ including, labelling, composition and sampling

Animal Health Team – deals with farmed animal health and welfare

Metrology Team – deals with all weights and measures equipment in use for trade

Trading Standards Business Advice - Register for business advice from the council's Trading Standards team

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Documents

Our traded services

Contact Details

For consumer advice:

Citizens Advice Helpline

03454 04 05 06

For businesses advice:

Register for business advice

Trading Standards
North Lincolnshire Council
PO Box 42
Church Square House
Scunthorpe
North Lincolnshire
DN15 6XQ

trading.standards@northlincs.gov.uk

Personal callers by appointment only

Opening hours

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm

Out of hours  01724 276444 (emergencies only)

Last updated: 06/06/2017
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