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Terms and conditions of enrolment

It is important that you read all sections of the terms and conditions below prior to enrolment.

Additional expenses

Some of our courses may incur other expenses in addition to your course fees e.g. clay for pottery. Please do not purchase anything before your first sessionunless requested to do so on your course information sheet. No liability can be accepted for expenses incurred for a course cancelled/altered at short notice.

Additional learning support

If you have a disability or learning difficulty and declare this on your enrolment form, we will endeavour to provide support to meet your needs. A member of staff may contact you to discuss any support that may be available to you. We will also make relevant staff members aware of your requirements. Adult Community Learning cannot be held responsible if you fail to disclose a disability or learning difficulty.

Bad weather

Please contact Ashby Link Adult Community Learning Centre on 01724 862217 or Barton Adult Community Learning Centre on 01724 296811 to check to see if your class is still running in the event of bad weather

There will be no re-imbursements for class cancellations in the event of bad weather.

Change of details

Please inform a member of the administrative team in your adult community learning centre of any change of address or personal details.

Class cancellations

In the first instance, there will be no re-imbursement for classes cancelled due to staff illness or in unforeseen circumstances (including bad weather conditions)

Code of conduct

Adult Community Learning reserves the right to exclude any learner on the grounds of unacceptable behaviour. For further information, refer to the learner handbook and statement of learner entitlements and responsibilities.

Course changes

The information in our course programme and on our website is, to the best of our knowledge, correct at the time of going to press.

Adult Community Learning reserves the right to cancel or amalgamate courses with insufficient enrolments or to change a course tutor, location or scheduled time.

Where possible, suitable alternative courses will be offered on the understanding that you have the option of accepting or cancelling the agreement without penalty.

Evidence for fee remission.

If you fall within one of the categories listed on the enrolment form, you may be entitled to claim a reduced or concessionary fee. You must provide evidence to support your claim. If you are not sure what to provide, please discuss this with the member of staff when you enrol.

Course information sheets

These are available for all courses. These show the level and content of the course and list materials/books etc you may need. We recommend you read the sheet before joining a course. These are available at all centres.

Course refunds/charges

Fee refunds apply as follows:

a)Refunds of enrolment fees will be made only where adult community learning closes a class.

b)Under exceptional circumstances requests for a refund will only be considered if made in writing to the Senior Management team at Brumby Adult Community Learning Centre

c)When a written request for withdrawal is received prior to the start date, an administration fee of £5 will be deducted.

d)If you are forced to withdraw through ill health and a doctor certifies that you are unable to continue, a refund will be issued (less an administration fee of £5)

e)Learners on accredited course will be charged an administration fee of £50 if they do not complete their qualification. In exceptional circumstances, if you cannot complete your course, please write a detailed letter explaining the reasons for the attention of the Head of Service and this may result in this fee being waivered.

Data protection/privacy statement

How we use your personal information

The personal information you provide is passed to the Chief Executive of Skills Funding (the Agency) and, when needed, the Department for Education, including the Education Funding Agency to meet legal responsibilities under the Apprenticeships, Skills Children and Learning Act 2009, and the Agency’s Learning Records Service (LRS) to create and maintain a unique learner number (ULN). The information you provide may be shared with other partner organisations for purposes relating to education or training.

Further information about use and access to your personal data, and details of partner organisations can be found at:

Skills Funding Agency

Learning Records Service

Discretionary Learner Support Fund

North Lincolnshire Council Adult Community Learning receives an allocation from the Skills Funding Agency to assist learners who wish to attend courses that will lead to a qualification or improve their chances of employment. These funds are available to learners who are in exceptional financial circumstances. You may be assisted with the payment of fees, examination costs, additional expenses attached to your course, or with childcare costs. Further information and application forms are available from centre offices.

Evidence for eligibility

In order to enrol on a course we must satisfy the requirements of the Skills Funding Agency that you are eligible to participate in one of our courses. You will be required to provide suitable evidence to support your entitlement. Types of evidence may include passports, national identity cards, tenancy agreement, mortgage documentation, household bill, driving licence, or other documentation as appropriate.

Examination fees

All certificated courses carry an examination fee. This includes the cost of the examination, accreditation, registration and certificate. All fees are payable by learners aged over 19.

Health and safety

All learners and staff are responsible for their own safety and for not compromising the safety of others. Signs regarding health and safety are clearly displayed in all centres.

Individual learning plans

All learners will have to complete an individual learning plan (ILP) or record of progress in conjunction with their tutor as part of their course.

This documentation assists with the monitoring of progress and achievement.

Instalment payments

Tuition fees for some courses may be paid in instalments. Please ask centre staff for further information. Any additional fees including examination fees must be paid at the time of enrolment.

Learner absence

If you are unable to attend a lesson for any reason, please send your apologies in a text message to 07717 588068 stating your full name and class code number.

Please ask your tutor if you are unsure of your course code number.

If you are unable to text please telephone either Ashby Link Adult Community Learning Centre on 01724 862217 or Barton Adult Community Learning Centre on 01724 296811 to give your apologies.

Learners aged 16-18

You do not have to pay for any examination fees. Courses that do not lead to a qualification do not receive any funding for 16-18 year olds. Such learners must therefore pay a fee of £12.50 per hour of study if they enrol on these courses eg a course of 2 hours per week over 10 weeks would attract a fee of £250.

Learners aged 60 plus

You are eligible to enrol at a reduced fee rate for non-accredited courses only. Proof of age will be required.

Learner handbook

The Learner handbook is designed to give learners the information they need about what adult community learning provide as a service and what they need to know when attending one of our adult community learning courses. These are made available to learners when they start their course.

Medical fitness

Learners are responsible for ensuring they are medically fit for any adult communityl earning course that include physical skills or activities.

All learners undertake such courses at their own risk.

No smoking policy

Smoking is not permitted on any of North Lincolnshire Council's Adult Community Learning centres.

This includes all areas within the buildings, outside entrances and exits to the building, in car parks or inside any of the boundary wall and fences.

Parking

Confirmation of your place on an adult community learning course does not guarantee a car parking space.

All adult community learning centres have free parking with disabled spaces available.

Personal property

Learners are responsible for personal property and equipment whilst on adult community learning premises.

Adult Community Learning and the local authority will not accept responsibility for damage caused to, or loss of learner's property.

Transfers

If you decide that you do not wish to continue with your course after the first attendance, it is sometimes possible to transfer to a different course. You should initially discuss this with your tutor.

Who funds Adult Community Learning?

Funding is received from the Skills Funding Agencyto support learners over 19 years of age.