Customer care
Review of customer care and its effectiveness within the local
link service. The review aimed to identify any potential
improvements.
Humber Bridge tolls
Review of the effect of Humber Bridge toll charges on patients
and their visitors attending hospitals on the north bank of the
River Humber.
Street naming
Review of the council's street naming service. The review
examined the effectiveness of the existing procedure and
established if any improvements could be made.
Note: The reports are in Portable
Document Format (PDF) and therefore require a suitable
reader to view them. A reader can be downloaded free from the Adobe
website (full instructions for downloading the reader are
provided on the site).