To ask for information held by the council you must apply in
writing (i.e. letter, fax or email). Each service has a member of
staff known as an 'Information Champion'. These people make
sure that the council responds properly to requests. They also help
and advise people asking for information. This page lists addresses
of the contacts for each council service.
You can email the address shown below, or you can complete the
Freedom of Information form and the
matter will be directed to the appropriate section of the
council.
By post: FOI Contact Centre, Local Link Office,
Church Square House, 30-40 High Street, Scunthorpe, DN15 6NL
Email: foi@northlincs.gov.uk
Online: Freedom of
Information form
In completing either the website form or by writing in by
letter, fax, or email, you must supply the following information at
all times:
- Your full name;
- Your full address and email address;
- Full details of what you are requesting; and
- The format in which you require the response, eg, as a letter,
fax, or email.
But first check on our website
You should be aware that information will not be dealt with
under the Freedom of Information Act if it is 'reasonably
accessible by other means', which in our case means information
that is already on the council's website. This exemption
(section 21) is one of seven 'absolute' exemptions under
the act.
To find out if the information you need is on the website, you
should use the search facility, the
A-Z of Services or click on one of the
13 categories on the left-hand side of the website's home page
(starting at 'Advice, Benefits and Emergencies' through to
'Transport and Streets').
Finance Services
Keeps information on:
- Financial advice and procedures
- Audit and accountancy
- Insurance and risk management
- Benefits
- Payments and payroll
- Rent calculation and collection.
Highways & Transport
Keeps information on:
- Highway maintenance
- Road safety
- Transport and Traffic
- Land reclamation
- Car parking
- Shopmobility.
Human Resources
Keeps information on:
- Personnel
- Training and development
- Job design & evaluation
- Organisational review
- Recruitment & selection
- Staff welfare
- Health and safety at work.
Information Technology
Keeps information on:
- Systems development
- IT strategy
- Councilwide IT systems
- Data protection
- Business analysis
- E-government
- Telecommunications.
Executive Management
Keeps information on:
- Chief Executive and Deputy Chief Executive functions
- Change management.
Property Services
Keeps information on:
- Property management
- Building repairs & maintenance
- Property / finance support to schools.
Planning and Regeneration
Keeps information on:
- Town centre management
- Markets
- Local Plan
- Countryside management
- Development control
- Building control
- Economic development.
Leisure Services
Keeps information on:
- Museums and Arts
- Theatre
- Visual arts centre
- Sports facilities /development
- Community development
- Arts development
- Normanby Hall and Country Park.
Adult Social Care Services
Keeps information on:
- Older people’s services
- Learning disability services
- Other disability services
- Mental health services
- Home care services
- Residential care.
Children’s Services
Keeps information on:
- Fostering and adoption
- Children’s homes
- Child Protection
- Family support services
- Well-being of all children
- Working with health and other services.
Strategy & Customer Communications
Keeps information on:
- Strategic planning and safety
- Corporate policy
- Performance information
- Librariesand& Local Links
- Northlincsnet
- Public relations.
Legal & Democratic Services
Keeps information on:
- Legal overview and advice to the council
- Conveyancing
- Contracts & tendering
- Elections
- Democratic services
- Registrars
- Land Register and searches.
Neighbourhood and Environmental Services
Keeps information on:
- Waste management
- Street & building cleaning
- Cemeteries & crematoria
- Public open spaces
- Environmental health / safety
- Trading standards
- Schools catering
- Licensing.
Education, Learning & Achievement
Keeps information on:
- Advisory services to schools School support services
- Early years services
- Adult education
- Special educational needs
- Youth service
- Well-being of all children.
