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Housing Benefit or Council Tax Reduction

Housing benefitĀ and council tax reduction

The housing benefit and council tax reduction schemes help people on a low income to pay their rent and council tax.  Anyone can claim whether they work, or receive state benefits, such as:

  • Income support
  • Jobseeker’s allowance
  • Pension credit
  • Incapacity benefit
  • Employment support allowance
  • Statutory sick pay
  • Maternity pay  
  • Retirement pension
  • Universal credit (only council tax reduction can be claimed)

You can apply online 24 hours a day, 7 days a week. It is the fastest way to get your claim for housing benefit or council tax reduction started.

You can also tell us online about any changes that could affect your eligibility.

Am I eligible?

The amount you can get depends on who lives with you, your total income, any savings you have and, if you live in private rented accommodation, the number of rooms your family require. You can get an estimate of your entitlement to housing benefit and council tax reduction using our calculator.

Estimate your entitlement

How do I claim?

Complete and submit the online form and provide the evidence requested. 

It can take up to 30 days for us to deal with your new claim or change in circumstance.  We will write to you to tell you about the decision once it has been made. Please do not contact us to check on the progress of your claim unless it has been 30 days since you completed the form.

Apply online   

You can apply online or download and complete an Housing Benefit or Council Tax Reduction application form [PDF, 247Kb].

What if things change?

You must tell us if anything changes that could affect your eligibility for housing benefit or council tax reduction. You can use our change of circumstances online form: 

Tell us about any changes 

What information will I need to apply?

When completing the online form you will be asked for:

  • Your national insurance number
  • Details of any savings and investments
  • Details about any earnings, benefits or other income
  • Details about money you pay out

Contact details

01724 297000
Fax: 01724 296104

Or write to:

Hewson House
Station Road
DN20 8XB 

Opening hours

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm

Last updated: 20/07/2016
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