People with a sensory impairment are often faced with limited access to services. In some cases they are denied access altogether. The Disability Discrimination Act (1995) makes it a legal responsibility to ensure people have equal access.
The council has produced a booklet about communicating with sensory impaired people. The booklet is available to download below:
Note: The above documents are in Portable Document Format (PDF) and therefore require a suitable reader to view them. A reader can be downloaded free from the Adobe website (full instructions for downloading the reader are provided on the site).