If you think the site owner is not looking after the park properly or is not providing adequate services, you should check what their duties are under the site licence. In order to get a site licence, the park must meet certain safety and amenity standards set by the council.
If there are three or more caravans on your site, the licence should be displayed in a prominent place. If you cannot see it, you should ask the council to send you a copy or arrange an appointment for you to look at it. The Housing Standards and Performance section holds the licence.
If the licence does not cover the matter that you are concerned about, you can either talk to the site owner or tell the council that you think the licence is inadequate.
As a mobile home resident you are probably in the unusual position of owning your home but not the land on which it is situated. There are several pieces of legislation relating to mobile homes:
For more information on caravan licences and applying for a licence.
Please note: Park rules and other matters not covered in the site licence are strictly an issue between the resident and owner. The council is unable to act on behalf of residents or owners in such circumstances. Of you are an able to resolve any issues, you can ask a court or arbitrator to make a decision if both parties agree. You should consider seeking advice from a solicitors (yellow pages will provide a list of solicitors in this area) or your local Citizens Advice Bureau before taking such action.