If your business provides credit facilities to customers, there are a number of regulations you may need to comply with.
The rules don't just apply to specialist credit businesses such as credit card providers or moneylenders. A shop or mail order business that allows customers to buy on credit, or hires out or leases goods will probably have to comply with them too.
In these cases, you'll have to apply to the Office of Fair Trading (OFT) for a consumer credit licence. This also shows consumers that your business is considered fit by the OFT to provide credit.
You can view more information and complete an application form by visiting the Office of Fair Trading website.