Customer care
Review of customer care and its effectiveness within the local link service. The review aimed to identify any potential improvements.
Humber Bridge tolls
Review of the effect of Humber Bridge toll charges on patients and their visitors attending hospitals on the north bank of the River Humber.
Street naming
Review of the council's street naming service. The review examined the effectiveness of the existing procedure and established if any improvements could be made.
Note: The reports are in Portable Document Format (PDF) and therefore require a suitable reader to view them. A reader can be downloaded free from the Adobe website (full instructions for downloading the reader are provided on the site).